{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/splash-car-wash-express.json",
  "humanUrl": "https://washindex.com/car-wash-chains/splash-car-wash-express",
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  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
  "slug": "splash-car-wash-express",
  "chain": {
    "name": "Splash Car Wash Express",
    "website": "splashcarwashes.com",
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        "Good service, friendly staff, clean car. What more could you want?",
        "Good car wash place clean and the vacuum works great. They are very attentive to making sure all their equipment works"
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        "Have such a friendly staff, they work quick but do a very good job!"
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        "Did a wonderful job. Car looks brand new",
        "They were very nice and did a great job!"
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      "snippets": [
        "This location is trash I only got two of the vacuums to work and that was barely",
        "Quality of wash has dropped since ownership change! Missing the old place. Under body spray is weak, wife’s SUV never gets back clean, and the windshield is never dried. Please tweak the settings"
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        "They charge you for free vacuum even though i got my oil changed",
        "$50 for the works with streaky windows and water spots, vacuum could have been done better by a blind guy in a cave. Don’t bother"
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        "The person would there is not enough professional most in angry I pay monthly but the service is not good",
        "As a member of splash I have unlimited car washes, but there is no plan available for me to wash the other cars I own, make it make sense to me. 🤔"
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        "$50 for the works with streaky windows and water spots, vacuum could have been done better by a blind guy in a cave. Don’t bother",
        "I paid 36 to 30 dollars for the vacuum and car wash and car mat cleaning and they didn’t clean the console or vacuum the seats and did not touch the gas tank!"
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            "text": "Just went through this car wash and now I have a bunch of scratches on my car. I called the number listed on Google and they said they would get back to me within 48 hours. There is no way to talk to anyone at the actual car wash. There are deep scratches on all sides of my car! These are just a few of the pictures."
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            "text": "This is the worse 😡 Splash Car Wash these people are beyond lazy never mind drying your car. They do nothing no towels ever ready for use you have to ask and wait, vacuums constantly have issues, every other splash in CT is 100 times superior Milford, Ansonia, Shelton better overall drying double vacuums and a place to detail mats. Darien you get that full service feel with foam guns for kids to shoot car love the atmosphere. But Bridgeport TRASH!!!! BASURA!!!! 😡😡👎🏼👎🏼they lie, cheat, and scam if you buy monthly remember you have to cancel they will not tell you but you will automaticall"
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            "text": "I’m a member of the Splash in Shelburne, VT, and I have to shout out Danny and David for their amazing customer service—they are the reason I keep coming back. However, on my last visit, there was someone from corporate there named Hunter. He was interacting with customers, but unfortunately, he came off as incredibly arrogant. It was the kind of attitude that makes you want to take your business elsewhere. Since he isn't there regularly, I’ll still be a loyal customer, but I hope corporate sees this and reminds him to check his attitude"
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            "city": "Shelburne",
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            "text": "STOP deducting money from customers' credit cards without authorization! That is fraud! I did not subscribe to your membership! Return the money to my card!"
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            "city": "Shelburne",
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            "text": "I just signed up for the monthly subscription and I’m thinking of canceling. Every time I leave my car is still dirty and two days ago I saw cars coming out of the car wash into the vacuum area with ice and slush still on their car and nobody seemed to care it’s bizarre! It’s like because they get a good deal on the subscription they don’t care if they get a half assed car wash it’s just unreal."
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            "text": "They held up the entire line trying to upsell a membership to the car in front of us, then immediately tried the same pushy pitch on us. After that, they pulled our vehicle up to within about a foot of the car ahead—completely unsafe and unnecessary. To make it worse, our car wasn’t even properly rinsed. There was still soap left in multiple spots when we left. At the light, we saw the car ahead of us and theirs was in the same condition—still covered in soap in places. Slow, pushy, and sloppy. Easily one of the worst experiences we’ve had."
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            "text": "Just went through this car wash and now I have a bunch of scratches on my car. I called the number listed on Google and they said they would get back to me within 48 hours. There is no way to talk to anyone at the actual car wash. There are deep scratches on all sides of my car! These are just a few of the pictures."
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            "stars": 1,
            "text": "Car wash attendants don't pay attention when you're pulling in, causing damage. Filled out report and asked for a call, no call. Called the phone number 3 times and left messages, no call. Finally go in with a repair bill and manager refuses to pay for damage even after seeing on all videos there's no damage to wheel, photos time stamped relevant, and physical inspection. Used them daily, will never again. Stuck with $900 in damage because of lazy associates."
          },
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            "text": "This is the worse 😡 Splash Car Wash these people are beyond lazy never mind drying your car. They do nothing no towels ever ready for use you have to ask and wait, vacuums constantly have issues, every other splash in CT is 100 times superior Milford, Ansonia, Shelton better overall drying double vacuums and a place to detail mats. Darien you get that full service feel with foam guns for kids to shoot car love the atmosphere. But Bridgeport TRASH!!!! BASURA!!!! 😡😡👎🏼👎🏼they lie, cheat, and scam if you buy monthly remember you have to cancel they will not tell you but you will automaticall"
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            "city": "Shelburne",
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            "text": "I just signed up for the monthly subscription and I’m thinking of canceling. Every time I leave my car is still dirty and two days ago I saw cars coming out of the car wash into the vacuum area with ice and slush still on their car and nobody seemed to care it’s bizarre! It’s like because they get a good deal on the subscription they don’t care if they get a half assed car wash it’s just unreal."
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            "text": "Terrible and expensive. After paying $20 for a car wash, we drove out of the automated wash with a car that had its front license plate bent into a mutilated taco, rubber roof trim ripped off, and the car wasn't even clean. I will not be returning."
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            "text": "My family has been longtime members of Splash in NY, and when I recently purchased a new car, they recommended I sign up for a membership here as well. I had three washes before realizing I needed to cancel. All three left the back of my car dirty, and the last wash resulted in scratches on the hood. The staff were kind, took photos, and explained that their manager would review video footage of my car entering the wash. They also encouraged me to come back the next day to speak with him directly. I met with the manager the following day. While he was polite, he immediately denied that the scr"
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            "ym": "2025-11",
            "stars": 1,
            "text": "Scammers - charge my cc every month for service I never agreed to, won't cancel after multiple attempts, have now blocked them from future charges, I hope. Used to go here - won't visit again unless there's new management/ownership. Watch out for their scams/promos!"
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