{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/rocket-wash-express.json",
  "humanUrl": "https://washindex.com/car-wash-chains/rocket-wash-express",
  "apiRoot": "https://washindex.com/api/index.json",
  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
  "slug": "rocket-wash-express",
  "chain": {
    "name": "Rocket Wash Express",
    "website": "rocketcarwashexpress.com",
    "locationCount": 10
  },
  "generatedAt": "2026-05-24T18:48:48.455Z",
  "summary": {
    "locationCount": 10,
    "totalReviews": 3490,
    "avgRating": 4.788338108882521,
    "scoredReviews": 1443,
    "spamFlagged": 0,
    "statesServed": 2,
    "dominantFormat": "express_tunnel",
    "damageRate": 0.011088011088011088,
    "membershipMentionRate": 0.11157311157311157,
    "membershipCancellationRate": 0.06832298136645963,
    "membershipUnlimitedRate": 0.18633540372670807,
    "upsellPressureRate": 0.000693000693000693
  },
  "formatRates": {
    "express_tunnel": 0.08523908523908524,
    "full_service": 0.019404019404019403,
    "self_serve_bay": 0.02286902286902287,
    "inbay_automatic": 0.004158004158004158,
    "hand_wash": 0.011088011088011088,
    "detail_shop": 0.006237006237006237,
    "mobile_service": 0,
    "truck_rv_fleet": 0.002772002772002772
  },
  "aspectScores": {
    "price": 0.3235294117647059,
    "wait_time": 0.7553956834532374,
    "result_quality": 0.8582857142857143,
    "staff": 0.8719898605830165,
    "equipment_working": 0.23809523809523808,
    "cleanliness_of_facility": 0.9166666666666666,
    "membership_value": 0.45652173913043476
  },
  "aspectVolume": {
    "price": 170,
    "wait_time": 139,
    "result_quality": 875,
    "staff": 789,
    "equipment_working": 84,
    "cleanliness_of_facility": 96,
    "membership_value": 92
  },
  "amenities": {
    "has_free_vacuums": 0.13721413721413722,
    "has_paid_vacuums": 0.01178101178101178,
    "has_mat_cleaner": 0.030492030492030493,
    "has_dog_wash": 0.000693000693000693,
    "has_air_dryer": 0.007623007623007623,
    "has_hand_dry": 0.003465003465003465,
    "uses_ceramic_spray": 0,
    "uses_triple_foam": 0,
    "uses_spot_free_rinse": 0,
    "uses_underbody_wash": 0.001386001386001386,
    "uses_tire_shine": 0.007623007623007623,
    "water_reclamation_mentioned": 0,
    "app_mentioned": 0.000693000693000693,
    "license_plate_recognition": 0.003465003465003465
  },
  "priceTier": {
    "cheap": 30,
    "fair": 44,
    "expensive": 34
  },
  "topStrengths": [
    {
      "aspect": "cleanliness_of_facility",
      "score": 0.9166666666666666,
      "mentions": 96,
      "posMentions": 92,
      "snippets": [
        "Nice place very clean but very tight if you have a large truck like I do.",
        "Well worth it. Very clean and very fast!"
      ]
    },
    {
      "aspect": "staff",
      "score": 0.8719898605830165,
      "mentions": 789,
      "posMentions": 738,
      "snippets": [
        "Great customer service young gentleman was very professional. Explain detail for information. 👏👏👏",
        "Mr.Clay the manager is always very kind."
      ]
    },
    {
      "aspect": "result_quality",
      "score": 0.8582857142857143,
      "mentions": 875,
      "posMentions": 805,
      "snippets": [
        "Used once in cold but did great job. Will use again",
        "It was a good wash. Had to wait in line for awhile but overall a good experience"
      ]
    },
    {
      "aspect": "wait_time",
      "score": 0.7553956834532374,
      "mentions": 139,
      "posMentions": 122,
      "snippets": [
        "Well worth it. Very clean and very fast!",
        "It was fast and thorough. Beautiful results."
      ]
    }
  ],
  "topComplaints": [
    {
      "aspect": "equipment_working",
      "score": 0.23809523809523808,
      "mentions": 84,
      "negMentions": 32,
      "snippets": [
        "Spray gun leaks out of the handle. Can't stop it or get your funds back. If you use the self-wash, bring your rain gear!",
        "Vacuum cleaners were not strong enough to vacuum my car. The air blower was not strong enough to blow the trash out between my seats. Very frustrating for $20."
      ]
    },
    {
      "aspect": "price",
      "score": 0.3235294117647059,
      "mentions": 170,
      "negMentions": 57,
      "snippets": [
        "They are not going to clean the inside of cars anymore i mean what are we paying for They have changed the price.",
        "Vacuum cleaners were not strong enough to vacuum my car. The air blower was not strong enough to blow the trash out between my seats. Very frustrating for $20."
      ]
    },
    {
      "aspect": "membership_value",
      "score": 0.45652173913043476,
      "mentions": 92,
      "negMentions": 24,
      "snippets": [
        "What’s the point in coming here, I had subscription here but decided to cancel because every time I come there’s never any vacuums available.",
        "So we went to a car wash for the first time it was 2 years ago and forgot about it and they stole $35 per month without telling us and we noticed just today"
      ]
    },
    {
      "aspect": "wait_time",
      "score": 0.7553956834532374,
      "mentions": 139,
      "negMentions": 17,
      "snippets": [
        "Great car wash but the only issue was one of the workers need to spend less time holding a conversation especially when there is a line of people waiting",
        "I have had a membership here for almoat 3 years but today I went to wash my car had been waiting patiently in line and they just let 4 cars go from behind me into the non membership lane which means they went ahead of me . I will be canceling"
      ]
    }
  ],
  "executiveSummary": {
    "anomalies": [
      {
        "metric": "rating",
        "direction": "drop",
        "startMonth": "2026-02",
        "endMonth": "2026-04",
        "extremeMonth": "2026-04",
        "baselineValue": 4.833333333333333,
        "windowValue": 4.448529411764706,
        "extremeValue": 4.410256410256411,
        "durationMonths": 3,
        "themes": [
          {
            "key": "membership",
            "label": "membership / cancellation friction",
            "count": 5,
            "rate": 0.35714285714285715
          },
          {
            "key": "price_hike",
            "label": "price hike / value loss",
            "count": 5,
            "rate": 0.35714285714285715
          },
          {
            "key": "ownership_change",
            "label": "ownership transition",
            "count": 1,
            "rate": 0.07142857142857142
          },
          {
            "key": "equipment",
            "label": "broken equipment",
            "count": 1,
            "rate": 0.07142857142857142
          },
          {
            "key": "damage",
            "label": "vehicle damage",
            "count": 1,
            "rate": 0.07142857142857142
          }
        ],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": [
          {
            "city": "Mebane",
            "state": "NC",
            "ym": "2026-03",
            "stars": 1,
            "text": "I have had a membership here for almoat 3 years but today I went to wash my car had been waiting patiently in line and they just let 4 cars go from behind me into the non membership lane which means they went ahead of me . I will be canceling"
          },
          {
            "city": "Mebane",
            "state": "NC",
            "ym": "2026-03",
            "stars": 1,
            "text": "Changed services and price without telling monthly users. I don’t like dishonest secretive up charges. Not worth the price now. Heard they got new management which explains why some of the best workers they had are no longer there and why the price change without notice. Disappointed with this place after being a membership holder since they opened. $5 off for family plan! They should be embarrassed"
          },
          {
            "city": "Raleigh",
            "state": "NC",
            "ym": "2026-02",
            "stars": 1,
            "text": "SCRATED AND CHIPPED MY PAINT. I specifically asked for a touchless wash. I was told the machine would be set to touchless. The machine was NOT set to touchless and chipped and scratched my paint all over. I was told by the \"Manager\" Michael that he reviewed the video, I'm good, and he was going to submit my claim to their insurance team. After a week, and leaving a message, Michael finally called me back to say that he changed his mind and has PERSONALLY DENIED my claim. I asked him for proof of insurance denial and he told me he doesnt have that because he didn't actually file a claim with a "
          },
          {
            "city": "Chapel Hill",
            "state": "NC",
            "ym": "2026-04",
            "stars": 1,
            "text": "Long story short: shitty, over priced, broken equipment, and they blame you for having a dirty car if their car wash can’t wash it. Went on my lunch break to wash my car after a beach trip. I understand being busy, but it was just unorganized and hectic. I was stopped from pulling into a vacuum area after paying for a car wash and someone was lead in front of my car and then I was told that there was other people in line which is fine if there was actually a line, but there was not the manager was just letting certain people go in front of others. I was then told I could pull forward to the pa"
          }
        ],
        "ownership": {
          "rate": 0.07142857142857142,
          "count": 1,
          "priorBrand": "Family Express",
          "priorBrandCount": 1,
          "priorBrandShare": 1
        }
      },
      {
        "metric": "volume",
        "direction": "rise",
        "startMonth": "2024-12",
        "endMonth": "2025-04",
        "extremeMonth": "2025-02",
        "baselineValue": 71,
        "windowValue": 191.2,
        "extremeValue": 251.66666666666666,
        "durationMonths": 5,
        "themes": [],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": []
      }
    ]
  },
  "competitorAverages": {
    "avgCompetitorsRing1": 4,
    "avgCompetitorsRing3": 18.4,
    "avgCompetitorsRing5": 31.1,
    "medianRing1": 4,
    "medianRing3": 10,
    "medianRing5": 9.5
  },
  "timeseries": [
    {
      "month": "2024-01",
      "reviews": 49,
      "avgRating": 4.918367346938775
    },
    {
      "month": "2024-02",
      "reviews": 44,
      "avgRating": 4.7727272727272725
    },
    {
      "month": "2024-03",
      "reviews": 187,
      "avgRating": 4.909090909090909
    },
    {
      "month": "2024-04",
      "reviews": 71,
      "avgRating": 4.802816901408451
    },
    {
      "month": "2024-05",
      "reviews": 58,
      "avgRating": 4.568965517241379
    },
    {
      "month": "2024-06",
      "reviews": 109,
      "avgRating": 4.678899082568807
    },
    {
      "month": "2024-07",
      "reviews": 43,
      "avgRating": 4.930232558139535
    },
    {
      "month": "2024-08",
      "reviews": 83,
      "avgRating": 4.783132530120482
    },
    {
      "month": "2024-09",
      "reviews": 93,
      "avgRating": 4.924731182795699
    },
    {
      "month": "2024-10",
      "reviews": 145,
      "avgRating": 4.924137931034482
    },
    {
      "month": "2024-11",
      "reviews": 73,
      "avgRating": 4.876712328767123
    },
    {
      "month": "2024-12",
      "reviews": 99,
      "avgRating": 4.909090909090909
    },
    {
      "month": "2025-01",
      "reviews": 183,
      "avgRating": 4.868852459016393
    },
    {
      "month": "2025-02",
      "reviews": 300,
      "avgRating": 4.966666666666667
    },
    {
      "month": "2025-03",
      "reviews": 272,
      "avgRating": 4.911764705882353
    },
    {
      "month": "2025-04",
      "reviews": 102,
      "avgRating": 4.833333333333333
    },
    {
      "month": "2025-05",
      "reviews": 75,
      "avgRating": 4.733333333333333
    },
    {
      "month": "2025-06",
      "reviews": 113,
      "avgRating": 4.699115044247788
    },
    {
      "month": "2025-07",
      "reviews": 62,
      "avgRating": 4.870967741935484
    },
    {
      "month": "2025-08",
      "reviews": 64,
      "avgRating": 4.765625
    },
    {
      "month": "2025-09",
      "reviews": 59,
      "avgRating": 4.830508474576271
    },
    {
      "month": "2025-10",
      "reviews": 54,
      "avgRating": 4.833333333333333
    },
    {
      "month": "2025-11",
      "reviews": 58,
      "avgRating": 4.482758620689655
    },
    {
      "month": "2025-12",
      "reviews": 37,
      "avgRating": 4.918918918918919
    },
    {
      "month": "2026-01",
      "reviews": 67,
      "avgRating": 4.7164179104477615
    },
    {
      "month": "2026-02",
      "reviews": 58,
      "avgRating": 4.5
    },
    {
      "month": "2026-03",
      "reviews": 39,
      "avgRating": 4.230769230769231
    },
    {
      "month": "2026-04",
      "reviews": 39,
      "avgRating": 4.589743589743589
    }
  ],
  "states": [
    {
      "state": "North Carolina",
      "stateCode": "NC",
      "locationCount": 9,
      "reviewsTotal": 3289,
      "avgRating": 4.787625418060201
    },
    {
      "state": "South Carolina",
      "stateCode": "SC",
      "locationCount": 1,
      "reviewsTotal": 201,
      "avgRating": 4.8
    }
  ],
  "locations": [
    {
      "placeId": "ChIJ24OrzxnXrIkR8xhjU6-EoeI",
      "title": "Rocket Wash Express",
      "street": "211 Fieldale Rd",
      "city": "Mebane",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "27302",
      "lat": 36.0759804,
      "lng": -79.2749994,
      "totalScore": 4.8,
      "reviewsCount": 631,
      "reviewsDistribution": {
        "oneStar": 17,
        "twoStar": 4,
        "threeStar": 6,
        "fourStar": 21,
        "fiveStar": 583
      },
      "scoredReviews": 233,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.09012875536480687,
        "full_service": 0.012875536480686695,
        "self_serve_bay": 0.004291845493562232,
        "inbay_automatic": 0,
        "hand_wash": 0.004291845493562232,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0.008583690987124463
      },
      "aspectScores": {
        "price": 0.4,
        "wait_time": 0.4782608695652174,
        "result_quality": 0.8769230769230769,
        "staff": 0.9012345679012346,
        "equipment_working": 0.2,
        "cleanliness_of_facility": 1,
        "membership_value": 0.5238095238095238
      },
      "damageRate": 0.017167381974248927,
      "membershipCancellationRate": 0.12903225806451613,
      "membershipMentionRate": 0.13304721030042918,
      "competitors": {
        "ring1Count": 3,
        "ring3Count": 6,
        "ring5Count": 6,
        "ring1AvgRating": 4.066666666666666,
        "ring3AvgRating": 4.15,
        "ring5AvgRating": 4.4799999999999995
      }
    },
    {
      "placeId": "ChIJs_SScDMBrIkRz_cmXeIqKbA",
      "title": "Rocket Wash Express",
      "street": "2115 Wayne Memorial Dr",
      "city": "Goldsboro",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "27534",
      "lat": 35.3983615,
      "lng": -77.9641651,
      "totalScore": 4.9,
      "reviewsCount": 563,
      "reviewsDistribution": {
        "oneStar": 5,
        "twoStar": 0,
        "threeStar": 4,
        "fourStar": 14,
        "fiveStar": 540
      },
      "scoredReviews": 249,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.028112449799196786,
        "full_service": 0.01606425702811245,
        "self_serve_bay": 0.004016064257028112,
        "inbay_automatic": 0,
        "hand_wash": 0.004016064257028112,
        "detail_shop": 0.004016064257028112,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.29411764705882354,
        "wait_time": 0.7692307692307693,
        "result_quality": 0.9337748344370861,
        "staff": 0.9137931034482759,
        "equipment_working": 0.5,
        "cleanliness_of_facility": 1,
        "membership_value": 0.26666666666666666
      },
      "damageRate": 0.008032128514056224,
      "membershipCancellationRate": 0.03571428571428571,
      "membershipMentionRate": 0.11244979919678715,
      "competitors": {
        "ring1Count": 4,
        "ring3Count": 30,
        "ring5Count": 9,
        "ring1AvgRating": 3.85,
        "ring3AvgRating": 4.433333333333334,
        "ring5AvgRating": 4.3
      }
    },
    {
      "placeId": "ChIJZ-Cmh0j1rIkRyPrIGMTQdDo",
      "title": "Rocket Wash Express",
      "street": "2041 Walnut St",
      "city": "Cary",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "27518",
      "lat": 35.7571641,
      "lng": -78.7408675,
      "totalScore": 4.8,
      "reviewsCount": 555,
      "reviewsDistribution": {
        "oneStar": 16,
        "twoStar": 4,
        "threeStar": 5,
        "fourStar": 17,
        "fiveStar": 513
      },
      "scoredReviews": 309,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.0970873786407767,
        "full_service": 0.009708737864077669,
        "self_serve_bay": 0.032362459546925564,
        "inbay_automatic": 0.006472491909385114,
        "hand_wash": 0.009708737864077669,
        "detail_shop": 0.009708737864077669,
        "mobile_service": 0,
        "truck_rv_fleet": 0.003236245954692557
      },
      "aspectScores": {
        "price": 0.5405405405405406,
        "wait_time": 0.7272727272727273,
        "result_quality": 0.8656716417910447,
        "staff": 0.81875,
        "equipment_working": 0.3,
        "cleanliness_of_facility": 0.9230769230769231,
        "membership_value": 0.34782608695652173
      },
      "damageRate": 0.016181229773462782,
      "membershipCancellationRate": 0.047619047619047616,
      "membershipMentionRate": 0.13592233009708737,
      "competitors": {
        "ring1Count": 7,
        "ring3Count": 53,
        "ring5Count": 69,
        "ring1AvgRating": 4.3500000000000005,
        "ring3AvgRating": 4.696969696969697,
        "ring5AvgRating": 4.247727272727274
      }
    },
    {
      "placeId": "ChIJ4_QWw1lXrIkR7N6JnPSRgDA",
      "title": "Rocket Wash Express",
      "street": "8401 Falls of Neuse Rd",
      "city": "Raleigh",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "27615",
      "lat": 35.8959752,
      "lng": -78.6181988,
      "totalScore": 4.9,
      "reviewsCount": 392,
      "reviewsDistribution": {
        "oneStar": 4,
        "twoStar": 0,
        "threeStar": 1,
        "fourStar": 8,
        "fiveStar": 379
      },
      "scoredReviews": 211,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.13270142180094788,
        "full_service": 0.023696682464454975,
        "self_serve_bay": 0.018957345971563982,
        "inbay_automatic": 0.009478672985781991,
        "hand_wash": 0.004739336492890996,
        "detail_shop": 0.009478672985781991,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.6666666666666666,
        "wait_time": 1,
        "result_quality": 0.9328358208955224,
        "staff": 0.9322033898305084,
        "equipment_working": 0.7142857142857143,
        "cleanliness_of_facility": 0.9166666666666666,
        "membership_value": 0.75
      },
      "damageRate": 0.004739336492890996,
      "membershipCancellationRate": 0.047619047619047616,
      "membershipMentionRate": 0.0995260663507109,
      "competitors": {
        "ring1Count": 7,
        "ring3Count": 44,
        "ring5Count": 153,
        "ring1AvgRating": 4.1000000000000005,
        "ring3AvgRating": 4.581250000000001,
        "ring5AvgRating": 4.579047619047618
      }
    },
    {
      "placeId": "ChIJ98jn96MNUYgRL26UKa65PzI",
      "title": "Rocket Wash Express",
      "street": "3985 US-421",
      "city": "Wilkesboro",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "28697",
      "lat": 36.1493091,
      "lng": -81.2308643,
      "totalScore": 4.8,
      "reviewsCount": 346,
      "reviewsDistribution": {
        "oneStar": 6,
        "twoStar": 4,
        "threeStar": 3,
        "fourStar": 20,
        "fiveStar": 313
      },
      "scoredReviews": 54,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.09259259259259259,
        "full_service": 0.05555555555555555,
        "self_serve_bay": 0,
        "inbay_automatic": 0,
        "hand_wash": 0,
        "detail_shop": 0.018518518518518517,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.2727272727272727,
        "wait_time": 1,
        "result_quality": 0.7931034482758621,
        "staff": 1,
        "equipment_working": 0,
        "cleanliness_of_facility": 1,
        "membership_value": 1
      },
      "damageRate": 0,
      "membershipCancellationRate": 0,
      "membershipMentionRate": 0.24074074074074073,
      "competitors": {
        "ring1Count": 1,
        "ring3Count": 5,
        "ring5Count": 10,
        "ring1AvgRating": 4.2,
        "ring3AvgRating": 4.85,
        "ring5AvgRating": 4.6
      }
    },
    {
      "placeId": "ChIJSb-nqwjdrIkRKOI_zhP6alU",
      "title": "Rocket Wash Express",
      "street": "1207 M.L.K. Jr Blvd",
      "city": "Chapel Hill",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "27514",
      "lat": 35.9470353,
      "lng": -79.059053,
      "totalScore": 4.5,
      "reviewsCount": 265,
      "reviewsDistribution": {
        "oneStar": 21,
        "twoStar": 5,
        "threeStar": 9,
        "fourStar": 20,
        "fiveStar": 210
      },
      "scoredReviews": 113,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.12389380530973451,
        "full_service": 0.017699115044247787,
        "self_serve_bay": 0.07964601769911504,
        "inbay_automatic": 0.017699115044247787,
        "hand_wash": 0.008849557522123894,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": -0.25925925925925924,
        "wait_time": 0.6923076923076923,
        "result_quality": 0.5352112676056338,
        "staff": 0.8461538461538461,
        "equipment_working": -0.6923076923076923,
        "cleanliness_of_facility": 1,
        "membership_value": 0.5
      },
      "damageRate": 0.017699115044247787,
      "membershipCancellationRate": 0.2,
      "membershipMentionRate": 0.04424778761061947,
      "competitors": {
        "ring1Count": 1,
        "ring3Count": 9,
        "ring5Count": 13,
        "ring1AvgRating": 4.1,
        "ring3AvgRating": 4.0875,
        "ring5AvgRating": 4.619999999999999
      }
    },
    {
      "placeId": "ChIJE4Ie0IDhrIkRrwMNOcJ4_ZU",
      "title": "Rocket Wash Express",
      "street": "3540 Hillsborough Rd",
      "city": "Durham",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "27705",
      "lat": 36.022173,
      "lng": -78.951539,
      "totalScore": 4.9,
      "reviewsCount": 259,
      "reviewsDistribution": {
        "oneStar": 5,
        "twoStar": 2,
        "threeStar": 1,
        "fourStar": 8,
        "fiveStar": 243
      },
      "scoredReviews": 155,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.07741935483870968,
        "full_service": 0.03225806451612903,
        "self_serve_bay": 0.012903225806451613,
        "inbay_automatic": 0,
        "hand_wash": 0.025806451612903226,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0.0064516129032258064
      },
      "aspectScores": {
        "price": 0.5555555555555556,
        "wait_time": 0.6842105263157895,
        "result_quality": 0.8850574712643678,
        "staff": 0.8292682926829268,
        "equipment_working": 0.7142857142857143,
        "cleanliness_of_facility": 0.6,
        "membership_value": 0
      },
      "damageRate": 0.012903225806451613,
      "membershipCancellationRate": 0.1,
      "membershipMentionRate": 0.06451612903225806,
      "competitors": {
        "ring1Count": 5,
        "ring3Count": 14,
        "ring5Count": 35,
        "ring1AvgRating": 4.220000000000001,
        "ring3AvgRating": 4.1375,
        "ring5AvgRating": 4.45
      }
    },
    {
      "placeId": "ChIJ7e4hMMZb_ogRUQZqwqe35YA",
      "title": "Rocket Wash Express",
      "street": "501 N U.S. Hwy 52",
      "city": "Moncks Corner",
      "state": "South Carolina",
      "stateCode": "SC",
      "zip": "29461",
      "lat": 33.2087121,
      "lng": -79.9833268,
      "totalScore": 4.8,
      "reviewsCount": 201,
      "reviewsDistribution": {
        "oneStar": 4,
        "twoStar": 2,
        "threeStar": 3,
        "fourStar": 14,
        "fiveStar": 178
      },
      "scoredReviews": 65,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.015384615384615385,
        "full_service": 0.046153846153846156,
        "self_serve_bay": 0.046153846153846156,
        "inbay_automatic": 0,
        "hand_wash": 0.07692307692307693,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.16666666666666666,
        "wait_time": 1,
        "result_quality": 0.7948717948717948,
        "staff": 0.8235294117647058,
        "equipment_working": -0.42857142857142855,
        "cleanliness_of_facility": 0.5,
        "membership_value": 1
      },
      "damageRate": 0,
      "membershipCancellationRate": 0,
      "membershipMentionRate": 0.03076923076923077,
      "competitors": {
        "ring1Count": 3,
        "ring3Count": 3,
        "ring5Count": 2,
        "ring1AvgRating": 4.15,
        "ring3AvgRating": 4.65,
        "ring5AvgRating": 5
      }
    },
    {
      "placeId": "ChIJBdnnVfkNUYgR-0QSz0xPayo",
      "title": "Rocket Wash Express",
      "street": "1846 US-421",
      "city": "Wilkesboro",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "28697",
      "lat": 36.1506819,
      "lng": -81.1992276,
      "totalScore": 4.6,
      "reviewsCount": 143,
      "reviewsDistribution": {
        "oneStar": 7,
        "twoStar": 3,
        "threeStar": 4,
        "fourStar": 7,
        "fiveStar": 122
      },
      "scoredReviews": 46,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.10869565217391304,
        "full_service": 0,
        "self_serve_bay": 0.043478260869565216,
        "inbay_automatic": 0,
        "hand_wash": 0,
        "detail_shop": 0.043478260869565216,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.5,
        "wait_time": 1,
        "result_quality": 0.9615384615384616,
        "staff": 0.6666666666666666,
        "equipment_working": 1,
        "cleanliness_of_facility": 1,
        "membership_value": 0.2
      },
      "damageRate": 0,
      "membershipCancellationRate": 0.1111111111111111,
      "membershipMentionRate": 0.1956521739130435,
      "competitors": {
        "ring1Count": 5,
        "ring3Count": 9,
        "ring5Count": 6,
        "ring1AvgRating": 4.85,
        "ring3AvgRating": 4.528571428571429,
        "ring5AvgRating": 4.675
      }
    },
    {
      "placeId": "ChIJKUGIqmlzUYgRhS7SrrbHzco",
      "title": "Rocket Wash",
      "street": "328 Elkin Hwy",
      "city": "North Wilkesboro",
      "state": "North Carolina",
      "stateCode": "NC",
      "zip": "28659",
      "lat": 36.1814015,
      "lng": -81.1361991,
      "totalScore": 4.4,
      "reviewsCount": 135,
      "reviewsDistribution": {
        "oneStar": 6,
        "twoStar": 1,
        "threeStar": 11,
        "fourStar": 33,
        "fiveStar": 84
      },
      "scoredReviews": 8,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0,
        "full_service": 0,
        "self_serve_bay": 0.125,
        "inbay_automatic": 0,
        "hand_wash": 0,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0,
        "wait_time": 0,
        "result_quality": 0.42857142857142855,
        "staff": 1,
        "equipment_working": -1,
        "cleanliness_of_facility": 0,
        "membership_value": 0
      },
      "damageRate": 0,
      "membershipCancellationRate": null,
      "membershipMentionRate": 0,
      "competitors": {
        "ring1Count": 4,
        "ring3Count": 11,
        "ring5Count": 8,
        "ring1AvgRating": 4.666666666666667,
        "ring3AvgRating": 4.675,
        "ring5AvgRating": 4.875
      }
    }
  ]
}