{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/rhyno-car-wash.json",
  "humanUrl": "https://washindex.com/car-wash-chains/rhyno-car-wash",
  "apiRoot": "https://washindex.com/api/index.json",
  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
  "slug": "rhyno-car-wash",
  "chain": {
    "name": "Rhyno Car Wash",
    "website": "rhynocarwash.com",
    "locationCount": 4
  },
  "generatedAt": "2026-05-24T19:51:26.882Z",
  "summary": {
    "locationCount": 4,
    "totalReviews": 1590,
    "avgRating": 4.236729559748428,
    "scoredReviews": 256,
    "spamFlagged": 0,
    "statesServed": 1,
    "dominantFormat": "express_tunnel",
    "damageRate": 0.015625,
    "membershipMentionRate": 0.09375,
    "membershipCancellationRate": 0.08333333333333333,
    "membershipUnlimitedRate": 0.2916666666666667,
    "upsellPressureRate": 0
  },
  "formatRates": {
    "express_tunnel": 0.0625,
    "full_service": 0.01171875,
    "self_serve_bay": 0.0078125,
    "inbay_automatic": 0.00390625,
    "hand_wash": 0.01171875,
    "detail_shop": 0,
    "mobile_service": 0,
    "truck_rv_fleet": 0.00390625
  },
  "aspectScores": {
    "price": 0.5135135135135135,
    "wait_time": 1,
    "result_quality": 0.6948051948051948,
    "staff": 0.8053097345132744,
    "equipment_working": 0.2,
    "cleanliness_of_facility": 1,
    "membership_value": 0.3333333333333333
  },
  "aspectVolume": {
    "price": 37,
    "wait_time": 16,
    "result_quality": 154,
    "staff": 113,
    "equipment_working": 20,
    "cleanliness_of_facility": 4,
    "membership_value": 15
  },
  "amenities": {
    "has_free_vacuums": 0.171875,
    "has_paid_vacuums": 0.03125,
    "has_mat_cleaner": 0,
    "has_dog_wash": 0,
    "has_air_dryer": 0,
    "has_hand_dry": 0,
    "uses_ceramic_spray": 0,
    "uses_triple_foam": 0.00390625,
    "uses_spot_free_rinse": 0,
    "uses_underbody_wash": 0.0078125,
    "uses_tire_shine": 0,
    "water_reclamation_mentioned": 0,
    "app_mentioned": 0.0078125,
    "license_plate_recognition": 0.00390625
  },
  "priceTier": {
    "cheap": 9,
    "fair": 7,
    "expensive": 3
  },
  "topStrengths": [
    {
      "aspect": "staff",
      "score": 0.8053097345132744,
      "mentions": 113,
      "posMentions": 102,
      "snippets": [
        "Met by friendly and helpful staff! Very good service, and great prices!",
        "The attendants took plenty of time to prepare the vehicle for the auto-wash."
      ]
    },
    {
      "aspect": "result_quality",
      "score": 0.6948051948051948,
      "mentions": 154,
      "posMentions": 130,
      "snippets": [
        "Great car wash. The only thing missing is compressed air to detail with.",
        "For the most part, Reynolds cleaned my pollen covered car pretty well. The gentleman at the kiosk was very nice and helpful."
      ]
    }
  ],
  "topComplaints": [
    {
      "aspect": "result_quality",
      "score": 0.6948051948051948,
      "mentions": 154,
      "negMentions": 23,
      "snippets": [
        "Vehicle still dirty after wash. Used 7 towels that turned black with grime. Left a followup, and no reply.",
        "Not a great wash, even at the most expensive level. A pile of foam was left at the base of the windshield, that was then blown all over my paint. It'll knock the dust off for you but you'll have sticky soap residue in it's place."
      ]
    },
    {
      "aspect": "staff",
      "score": 0.8053097345132744,
      "mentions": 113,
      "negMentions": 11,
      "snippets": [
        "They are so busy talking, they barely spray your vehicle off. Paid for extra, vehicle very spotty where it didn't get dry. Vacuum barely work!",
        "The whole crew was just standing around today huddled in the red brick room. Had 1 guy running the sprayers for both sides and he wasn't doing a great job himself."
      ]
    }
  ],
  "executiveSummary": {
    "anomalies": [
      {
        "metric": "volume",
        "direction": "drop",
        "startMonth": "2024-01",
        "endMonth": "2024-03",
        "extremeMonth": "2024-01",
        "baselineValue": 16,
        "windowValue": 4.666666666666667,
        "extremeValue": 3.5,
        "durationMonths": 3,
        "themes": [],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": []
      },
      {
        "metric": "volume",
        "direction": "drop",
        "startMonth": "2024-05",
        "endMonth": "2024-11",
        "extremeMonth": "2024-10",
        "baselineValue": 16,
        "windowValue": 5.571428571428571,
        "extremeValue": 4,
        "durationMonths": 7,
        "themes": [
          {
            "key": "staff",
            "label": "staff conduct",
            "count": 1,
            "rate": 0.2
          }
        ],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": [
          {
            "city": "Paragould",
            "state": "AR",
            "ym": "2024-08",
            "stars": 1,
            "text": "I have been doing Ryno Car Wash Package for almost a year now and the same dirt is still on my fender wells as when I started I have literally tried to ask the two people that spray your car before you go in the car wash well today I asked the girl if she would spray my fender wells she was rude and said we do! No you do not she literally sprayed a little soap on my car ABOVE THE FENDER WELLS ON MY CAR and pushed my car on through. I am going to give this place one my time to spray my fender wells without me asking and if it doesn't happen this time I am canceling my monthly plan. I should not"
          }
        ]
      },
      {
        "metric": "volume",
        "direction": "rise",
        "startMonth": "2025-02",
        "endMonth": "2025-09",
        "extremeMonth": "2025-04",
        "baselineValue": 16,
        "windowValue": 27.5,
        "extremeValue": 33,
        "durationMonths": 8,
        "themes": [],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": []
      },
      {
        "metric": "volume",
        "direction": "rise",
        "startMonth": "2026-02",
        "endMonth": "2026-04",
        "extremeMonth": "2026-03",
        "baselineValue": 16,
        "windowValue": 32.666666666666664,
        "extremeValue": 32.666666666666664,
        "durationMonths": 3,
        "themes": [],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": []
      }
    ]
  },
  "competitorAverages": {
    "avgCompetitorsRing1": 7,
    "avgCompetitorsRing3": 11.75,
    "avgCompetitorsRing5": 5.75,
    "medianRing1": 4.5,
    "medianRing3": 12,
    "medianRing5": 6
  },
  "timeseries": [
    {
      "month": "2024-01",
      "reviews": 2,
      "avgRating": 5
    },
    {
      "month": "2024-02",
      "reviews": 5,
      "avgRating": 4.4
    },
    {
      "month": "2024-03",
      "reviews": 7,
      "avgRating": 4.285714285714286
    },
    {
      "month": "2024-04",
      "reviews": 10,
      "avgRating": 4.4
    },
    {
      "month": "2024-05",
      "reviews": 8,
      "avgRating": 4.375
    },
    {
      "month": "2024-06",
      "reviews": 3,
      "avgRating": 4.666666666666667
    },
    {
      "month": "2024-07",
      "reviews": 6,
      "avgRating": 4.166666666666667
    },
    {
      "month": "2024-08",
      "reviews": 10,
      "avgRating": 4.5
    },
    {
      "month": "2024-09",
      "reviews": 1,
      "avgRating": 5
    },
    {
      "month": "2024-10",
      "reviews": 6,
      "avgRating": 4.666666666666667
    },
    {
      "month": "2024-11",
      "reviews": 5,
      "avgRating": 3.6
    },
    {
      "month": "2024-12",
      "reviews": 9,
      "avgRating": 5
    },
    {
      "month": "2025-01",
      "reviews": 42,
      "avgRating": 4.904761904761905
    },
    {
      "month": "2025-02",
      "reviews": 16,
      "avgRating": 4.625
    },
    {
      "month": "2025-03",
      "reviews": 37,
      "avgRating": 4.351351351351352
    },
    {
      "month": "2025-04",
      "reviews": 40,
      "avgRating": 4.6
    },
    {
      "month": "2025-05",
      "reviews": 22,
      "avgRating": 4.7272727272727275
    },
    {
      "month": "2025-06",
      "reviews": 23,
      "avgRating": 4.826086956521739
    },
    {
      "month": "2025-07",
      "reviews": 28,
      "avgRating": 4.892857142857143
    },
    {
      "month": "2025-08",
      "reviews": 39,
      "avgRating": 4.666666666666667
    },
    {
      "month": "2025-09",
      "reviews": 15,
      "avgRating": 4.866666666666666
    },
    {
      "month": "2025-10",
      "reviews": 25,
      "avgRating": 4.96
    },
    {
      "month": "2025-11",
      "reviews": 17,
      "avgRating": 4.235294117647059
    },
    {
      "month": "2025-12",
      "reviews": 15,
      "avgRating": 5
    },
    {
      "month": "2026-01",
      "reviews": 19,
      "avgRating": 4.578947368421052
    },
    {
      "month": "2026-02",
      "reviews": 36,
      "avgRating": 4.833333333333333
    },
    {
      "month": "2026-03",
      "reviews": 32,
      "avgRating": 4.71875
    },
    {
      "month": "2026-04",
      "reviews": 30,
      "avgRating": 4.733333333333333
    }
  ],
  "states": [
    {
      "state": "Arkansas",
      "stateCode": "AR",
      "locationCount": 4,
      "reviewsTotal": 1590,
      "avgRating": 4.236729559748428
    }
  ],
  "locations": [
    {
      "placeId": "ChIJvQzAOQfv0ocRTaI7mskJBOg",
      "title": "Rhyno Car Wash",
      "street": "710 W Main St",
      "city": "Cabot",
      "state": "Arkansas",
      "stateCode": "AR",
      "zip": "72023",
      "lat": 34.9763301,
      "lng": -92.0219985,
      "totalScore": 4.1,
      "reviewsCount": 520,
      "reviewsDistribution": {
        "oneStar": 51,
        "twoStar": 25,
        "threeStar": 55,
        "fourStar": 88,
        "fiveStar": 301
      },
      "scoredReviews": 95,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.09473684210526316,
        "full_service": 0.021052631578947368,
        "self_serve_bay": 0.010526315789473684,
        "inbay_automatic": 0.010526315789473684,
        "hand_wash": 0.010526315789473684,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0.010526315789473684
      },
      "aspectScores": {
        "price": 0.5384615384615384,
        "wait_time": 1,
        "result_quality": 0.7540983606557377,
        "staff": 0.8367346938775511,
        "equipment_working": 0.3333333333333333,
        "cleanliness_of_facility": 1,
        "membership_value": 0.6
      },
      "damageRate": 0.010526315789473684,
      "membershipCancellationRate": 0.09090909090909091,
      "membershipMentionRate": 0.11578947368421053,
      "competitors": {
        "ring1Count": 7,
        "ring3Count": 4,
        "ring5Count": 11,
        "ring1AvgRating": 4.4,
        "ring3AvgRating": 4.033333333333334,
        "ring5AvgRating": 4.514285714285714
      }
    },
    {
      "placeId": "ChIJFY4UYveo04cRF5e1EamP5rQ",
      "title": "Rhyno Car Wash",
      "street": "2711 E Race Ave",
      "city": "Searcy",
      "state": "Arkansas",
      "stateCode": "AR",
      "zip": "72143",
      "lat": 35.2500926,
      "lng": -91.7053844,
      "totalScore": 4.4,
      "reviewsCount": 374,
      "reviewsDistribution": {
        "oneStar": 21,
        "twoStar": 8,
        "threeStar": 20,
        "fourStar": 69,
        "fiveStar": 256
      },
      "scoredReviews": 63,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.047619047619047616,
        "full_service": 0.015873015873015872,
        "self_serve_bay": 0,
        "inbay_automatic": 0,
        "hand_wash": 0.015873015873015872,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.6,
        "wait_time": 1,
        "result_quality": 0.7837837837837838,
        "staff": 0.8260869565217391,
        "equipment_working": 0.3333333333333333,
        "cleanliness_of_facility": 1,
        "membership_value": 0.6666666666666666
      },
      "damageRate": 0.031746031746031744,
      "membershipCancellationRate": 0,
      "membershipMentionRate": 0.12698412698412698,
      "competitors": {
        "ring1Count": 2,
        "ring3Count": 19,
        "ring5Count": 4,
        "ring1AvgRating": 4.45,
        "ring3AvgRating": 4.6466666666666665,
        "ring5AvgRating": 4.475
      }
    },
    {
      "placeId": "ChIJ-U0G6p181ocRDk4vHdTKvu4",
      "title": "Rhyno Car Wash",
      "street": "2805 W Kingshighway",
      "city": "Paragould",
      "state": "Arkansas",
      "stateCode": "AR",
      "zip": "72450",
      "lat": 36.0604139,
      "lng": -90.5236426,
      "totalScore": 4.3,
      "reviewsCount": 356,
      "reviewsDistribution": {
        "oneStar": 26,
        "twoStar": 11,
        "threeStar": 30,
        "fourStar": 56,
        "fiveStar": 233
      },
      "scoredReviews": 49,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.04081632653061224,
        "full_service": 0,
        "self_serve_bay": 0,
        "inbay_automatic": 0,
        "hand_wash": 0,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.14285714285714285,
        "wait_time": 1,
        "result_quality": 0.3793103448275862,
        "staff": 0.5555555555555556,
        "equipment_working": -0.5,
        "cleanliness_of_facility": 0,
        "membership_value": -1
      },
      "damageRate": 0.02040816326530612,
      "membershipCancellationRate": 0.3333333333333333,
      "membershipMentionRate": 0.061224489795918366,
      "competitors": {
        "ring1Count": 0,
        "ring3Count": 7,
        "ring5Count": 0,
        "ring1AvgRating": null,
        "ring3AvgRating": 3.35,
        "ring5AvgRating": null
      }
    },
    {
      "placeId": "ChIJ42WHOqwu1IcReecApabyJG4",
      "title": "Rhyno Car Wash",
      "street": "1840 E Highland Dr",
      "city": "Jonesboro",
      "state": "Arkansas",
      "stateCode": "AR",
      "zip": "72401",
      "lat": 35.8214329,
      "lng": -90.6838375,
      "totalScore": 4.2,
      "reviewsCount": 340,
      "reviewsDistribution": {
        "oneStar": 34,
        "twoStar": 11,
        "threeStar": 24,
        "fourStar": 54,
        "fiveStar": 217
      },
      "scoredReviews": 49,
      "dominantFormat": "express_tunnel",
      "formatRates": {
        "express_tunnel": 0.04081632653061224,
        "full_service": 0,
        "self_serve_bay": 0.02040816326530612,
        "inbay_automatic": 0,
        "hand_wash": 0.02040816326530612,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.7142857142857143,
        "wait_time": 1,
        "result_quality": 0.7777777777777778,
        "staff": 0.9130434782608695,
        "equipment_working": 1,
        "cleanliness_of_facility": 0,
        "membership_value": 1
      },
      "damageRate": 0,
      "membershipCancellationRate": 0,
      "membershipMentionRate": 0.04081632653061224,
      "competitors": {
        "ring1Count": 19,
        "ring3Count": 17,
        "ring5Count": 8,
        "ring1AvgRating": 4.558333333333334,
        "ring3AvgRating": 4.1375,
        "ring5AvgRating": 4.75
      }
    }
  ]
}