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I pulled up at 6:40 & they were closed…but 3 workers were walking around & still in office waiting to clock out." }, { "city": "Hammond", "state": "IN", "ym": "2025-11", "stars": 1, "text": "Damaged my car! Admitted that it was damaged in their car wash and then refused to compensate. On top of that it’s a low quality wash. Have salt stains on my windshield still there! DO NOT GO HERE. HORRIBLE!!" }, { "city": "St. Charles", "state": "IL", "ym": "2026-01", "stars": 1, "text": "I grew up in St. Charles, and this is easily the worst experience I've had with a St. Charles business. They don't deserve St. Charles. Canceled my membership December 3rd. They've charged me TWICE since. I've called, stopped by in person with my cancellation confirmation, left voicemails—every time it's \"we'll call you back\" or \"the boss will take care of it.\" Nothing. No refund, no callback, nothing. 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