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            "text": "Bad experience with RJ, the manager. My Lincoln went through 9-9-25. While drying noticed scratch marks coming down the roof starting with the 2nd sunroof down. Spoke to worker he took a damage report, pictures and going to forward to RJ. I had to call him back several days later and we discussed back and forth. We met last time 9-15 and he showed me a video to try to confirm no fault. His video was dated 9-4 (wrong date) and my car came into car wash and video died. It would not escalate forward to prove his case. Then he denied me. I asked him for a photo of the last brush where apparently t"
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            "text": "Was considering getting a subscription. Now I'm not so sure after reading all the damages done to new vehicles and not much mention of management handling the situation professionally, if at all. I think I'll check out Tommy's reviews and sleep on it. Stinks because I work right down the street."
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