{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/quality-scrub-car-wash.json",
  "humanUrl": "https://washindex.com/car-wash-chains/quality-scrub-car-wash",
  "apiRoot": "https://washindex.com/api/index.json",
  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
  "slug": "quality-scrub-car-wash",
  "chain": {
    "name": "Quality Scrub Car Wash",
    "website": "qualityscrub.com",
    "locationCount": 5
  },
  "generatedAt": "2026-05-24T20:05:02.767Z",
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    "scoredReviews": 95,
    "spamFlagged": 0,
    "statesServed": 1,
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    "damageRate": 0.11578947368421053,
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    "membershipCancellationRate": 0.2777777777777778,
    "membershipUnlimitedRate": 0.2222222222222222,
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    "staff": 0.46938775510204084,
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  "aspectVolume": {
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    "staff": 49,
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    "fair": 4,
    "expensive": 6
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  "topComplaints": [],
  "executiveSummary": {
    "anomalies": [
      {
        "metric": "rating",
        "direction": "drop",
        "startMonth": "2026-02",
        "endMonth": "2026-04",
        "extremeMonth": "2026-04",
        "baselineValue": 4.1,
        "windowValue": 3.5,
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            "label": "membership / cancellation friction",
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            "label": "service amenities cut",
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        ],
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        "topAffectedCities": [],
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          {
            "city": "Akron",
            "state": "OH",
            "ym": "2026-03",
            "stars": 1,
            "text": "They will pressure you into a month pass for cheap, but not disclose it automatically becomes a monthly subscription for double. I got charged $23 when the original purchase was a $11 month pass. Im a single mom who now only has $60 to buy groceries. That $23 means something to people. A refund on this undisclosed subscription charge would be great."
          },
          {
            "city": "Akron",
            "state": "OH",
            "ym": "2026-03",
            "stars": 2,
            "text": "Well I goes there all the time but of yesterday went to get my car washed and come out windshield cracked on the passenger side so waiting on the call from management now"
          },
          {
            "city": "Cuyahoga Falls",
            "state": "OH",
            "ym": "2026-03",
            "stars": 1,
            "text": "Do not give this place your money. They will not accept cash. In other words, they are part of the run-up that is attempting to condition everyone for a cashless society where money is programmable and every transaction is no longer private."
          }
        ]
      }
    ]
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      "month": "2024-02",
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}