{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/halo-car-wash.json",
  "humanUrl": "https://washindex.com/car-wash-chains/halo-car-wash",
  "apiRoot": "https://washindex.com/api/index.json",
  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
  "slug": "halo-car-wash",
  "chain": {
    "name": "Halo Car Wash",
    "website": "halocarwashes.com",
    "locationCount": 5
  },
  "generatedAt": "2026-05-24T20:44:36.230Z",
  "summary": {
    "locationCount": 5,
    "totalReviews": 556,
    "avgRating": 3.559712230215827,
    "scoredReviews": 99,
    "spamFlagged": 0,
    "statesServed": 1,
    "dominantFormat": "self_serve_bay",
    "damageRate": 0.06060606060606061,
    "membershipMentionRate": 0.16161616161616163,
    "membershipCancellationRate": 0.25,
    "membershipUnlimitedRate": 0.375,
    "upsellPressureRate": 0
  },
  "formatRates": {
    "express_tunnel": 0.06060606060606061,
    "full_service": 0.04040404040404041,
    "self_serve_bay": 0.1717171717171717,
    "inbay_automatic": 0.0707070707070707,
    "hand_wash": 0,
    "detail_shop": 0.030303030303030304,
    "mobile_service": 0,
    "truck_rv_fleet": 0
  },
  "aspectScores": {
    "price": -0.3125,
    "wait_time": 1,
    "result_quality": -0.28125,
    "staff": -0.05,
    "equipment_working": -1,
    "cleanliness_of_facility": -0.6666666666666666,
    "membership_value": -0.3333333333333333
  },
  "aspectVolume": {
    "price": 32,
    "wait_time": 2,
    "result_quality": 64,
    "staff": 40,
    "equipment_working": 44,
    "cleanliness_of_facility": 6,
    "membership_value": 15
  },
  "amenities": {
    "has_free_vacuums": 0.020202020202020204,
    "has_paid_vacuums": 0.08080808080808081,
    "has_mat_cleaner": 0,
    "has_dog_wash": 0,
    "has_air_dryer": 0.020202020202020204,
    "has_hand_dry": 0.010101010101010102,
    "uses_ceramic_spray": 0.010101010101010102,
    "uses_triple_foam": 0,
    "uses_spot_free_rinse": 0,
    "uses_underbody_wash": 0.020202020202020204,
    "uses_tire_shine": 0,
    "water_reclamation_mentioned": 0,
    "app_mentioned": 0.04040404040404041,
    "license_plate_recognition": 0
  },
  "priceTier": {
    "cheap": 2,
    "fair": 6,
    "expensive": 6
  },
  "topStrengths": [],
  "topComplaints": [
    {
      "aspect": "result_quality",
      "score": -0.28125,
      "mentions": 64,
      "negMentions": 40,
      "snippets": [
        "Paid for side blasters and they didn’t turn on. Waste of money and never a way to get your money back. Scam.",
        "The guy at the front was very nice. The wash itself was mid and there is no place to vacuum your car after. It’s 25$ for just for the wash."
      ]
    }
  ],
  "executiveSummary": {
    "anomalies": [
      {
        "metric": "rating",
        "direction": "rise",
        "startMonth": "2024-09",
        "endMonth": "2024-11",
        "extremeMonth": "2024-10",
        "baselineValue": 3,
        "windowValue": 3.7142857142857144,
        "extremeValue": 3.4444444444444446,
        "durationMonths": 3,
        "themes": [],
        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": []
      },
      {
        "metric": "rating",
        "direction": "drop",
        "startMonth": "2025-05",
        "endMonth": "2026-01",
        "extremeMonth": "2025-06",
        "baselineValue": 3,
        "windowValue": 2.0434782608695654,
        "extremeValue": 1.7249999999999999,
        "durationMonths": 9,
        "themes": [
          {
            "key": "equipment",
            "label": "broken equipment",
            "count": 6,
            "rate": 0.17647058823529413
          },
          {
            "key": "wash_quality",
            "label": "wash result quality",
            "count": 5,
            "rate": 0.14705882352941177
          },
          {
            "key": "closed",
            "label": "closed or non-operational",
            "count": 4,
            "rate": 0.11764705882352941
          },
          {
            "key": "membership",
            "label": "membership / cancellation friction",
            "count": 3,
            "rate": 0.08823529411764706
          },
          {
            "key": "refund",
            "label": "refund / billing dispute",
            "count": 3,
            "rate": 0.08823529411764706
          }
        ],
        "affectedLocations": 2,
        "topAffectedCities": [
          {
            "city": "Evansville",
            "state": "IN",
            "baselineRating": 3.5,
            "windowRating": 1.125,
            "windowReviews": 8
          },
          {
            "city": "Newburgh",
            "state": "IN",
            "baselineRating": 3.9,
            "windowRating": 2.25,
            "windowReviews": 16
          }
        ],
        "sampleQuotes": [
          {
            "city": "Washington",
            "state": "IN",
            "ym": "2025-06",
            "stars": 1,
            "text": "The vacuums are never working. And the soap brush thing sometimes doesn't work. When I come to wash my car. I don't recommend"
          },
          {
            "city": "Evansville",
            "state": "IN",
            "ym": "2025-08",
            "stars": 1,
            "text": "One star. Used to be a nice car wash years ago, it's gone downhill since. Drove up for auto-wash...tall weeds and closed-off lanes should've been a clue but I was in a hurry (sorry no pics). Basically rinsed off my car, no soap, dryers were inop. Honestly I hope the owner can turn this place around, until then I'll drive on up to the Marathon auto-wash a few blocks away."
          },
          {
            "city": "Evansville",
            "state": "IN",
            "ym": "2025-07",
            "stars": 1,
            "text": "Disappointed. Features in the wash do not work. Unfortunately there's no signs indicating that it's not working unit it too late."
          },
          {
            "city": "Evansville",
            "state": "IN",
            "ym": "2026-01",
            "stars": 2,
            "text": "After using this all summer, I realized I wasn't getting the full package I payed for every month. I learned of this after going to the small unmanned one at 4720 Morgan Center Dr. It sprays much more foam on your car, which actually cleans it. After reviewing their site online, that's the service I should be receiving at both locations. The rest of the wash here on First does not clean very well, weak water pressure, and doesn't dry even your windshield. Friendly staff"
          }
        ],
        "ownership": {
          "rate": 0.029411764705882353,
          "count": 1,
          "priorBrand": "Marathon",
          "priorBrandCount": 1,
          "priorBrandShare": 1
        }
      }
    ]
  },
  "competitorAverages": {
    "avgCompetitorsRing1": 5.8,
    "avgCompetitorsRing3": 22,
    "avgCompetitorsRing5": 22,
    "medianRing1": 6,
    "medianRing3": 29,
    "medianRing5": 29
  },
  "timeseries": [
    {
      "month": "2024-01",
      "reviews": 5,
      "avgRating": 5
    },
    {
      "month": "2024-02",
      "reviews": 5,
      "avgRating": 3.8
    },
    {
      "month": "2024-03",
      "reviews": 4,
      "avgRating": 2.75
    },
    {
      "month": "2024-04",
      "reviews": 2,
      "avgRating": 3
    },
    {
      "month": "2024-05",
      "reviews": 11,
      "avgRating": 2.4545454545454546
    },
    {
      "month": "2024-06",
      "reviews": 5,
      "avgRating": 2.8
    },
    {
      "month": "2024-07",
      "reviews": 5,
      "avgRating": 3.6
    },
    {
      "month": "2024-08",
      "reviews": 4,
      "avgRating": 2.75
    },
    {
      "month": "2024-09",
      "reviews": 3,
      "avgRating": 3.3333333333333335
    },
    {
      "month": "2024-10",
      "reviews": 9,
      "avgRating": 4
    },
    {
      "month": "2024-11",
      "reviews": 2,
      "avgRating": 3
    },
    {
      "month": "2024-12",
      "reviews": 2,
      "avgRating": 3
    },
    {
      "month": "2025-01",
      "reviews": 2,
      "avgRating": 3
    },
    {
      "month": "2025-02",
      "reviews": 5,
      "avgRating": 3
    },
    {
      "month": "2025-03",
      "reviews": 4,
      "avgRating": 4.5
    },
    {
      "month": "2025-04",
      "reviews": 4,
      "avgRating": 3.25
    },
    {
      "month": "2025-05",
      "reviews": 5,
      "avgRating": 1.8
    },
    {
      "month": "2025-06",
      "reviews": 8,
      "avgRating": 2.375
    },
    {
      "month": "2025-07",
      "reviews": 5,
      "avgRating": 1
    },
    {
      "month": "2025-08",
      "reviews": 5,
      "avgRating": 1.8
    },
    {
      "month": "2025-09",
      "reviews": 5,
      "avgRating": 3.4
    },
    {
      "month": "2025-10",
      "reviews": 6,
      "avgRating": 1.3333333333333333
    },
    {
      "month": "2025-11",
      "reviews": 3,
      "avgRating": 2.3333333333333335
    },
    {
      "month": "2025-12",
      "reviews": 2,
      "avgRating": 2
    },
    {
      "month": "2026-01",
      "reviews": 7,
      "avgRating": 2.2857142857142856
    },
    {
      "month": "2026-02",
      "reviews": 7,
      "avgRating": 3.5714285714285716
    },
    {
      "month": "2026-04",
      "reviews": 19,
      "avgRating": 4.2105263157894735
    }
  ],
  "states": [
    {
      "state": "Indiana",
      "stateCode": "IN",
      "locationCount": 5,
      "reviewsTotal": 556,
      "avgRating": 3.559712230215827
    }
  ],
  "locations": [
    {
      "placeId": "ChIJO0rdeWwtbogR8SaFlXlepsM",
      "title": "Halo Car Wash",
      "street": "8133 IN-66",
      "city": "Newburgh",
      "state": "Indiana",
      "stateCode": "IN",
      "zip": "47630",
      "lat": 37.9761589,
      "lng": -87.3980591,
      "totalScore": 3.9,
      "reviewsCount": 174,
      "reviewsDistribution": {
        "oneStar": 29,
        "twoStar": 5,
        "threeStar": 13,
        "fourStar": 34,
        "fiveStar": 93
      },
      "scoredReviews": 38,
      "dominantFormat": "self_serve_bay",
      "formatRates": {
        "express_tunnel": 0.10526315789473684,
        "full_service": 0,
        "self_serve_bay": 0.13157894736842105,
        "inbay_automatic": 0.05263157894736842,
        "hand_wash": 0,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0.09090909090909091,
        "wait_time": 1,
        "result_quality": -0.16666666666666666,
        "staff": 0.058823529411764705,
        "equipment_working": -1,
        "cleanliness_of_facility": -1,
        "membership_value": -0.25
      },
      "damageRate": 0.10526315789473684,
      "membershipCancellationRate": 0.2222222222222222,
      "membershipMentionRate": 0.23684210526315788,
      "competitors": {
        "ring1Count": 7,
        "ring3Count": 12,
        "ring5Count": 15,
        "ring1AvgRating": 3.5333333333333337,
        "ring3AvgRating": 4.888888888888889,
        "ring5AvgRating": 4.430000000000001
      }
    },
    {
      "placeId": "ChIJs4hjc8nVcYgRIu8ftyliadw",
      "title": "Halo Car Wash",
      "street": "753 N Park Dr",
      "city": "Evansville",
      "state": "Indiana",
      "stateCode": "IN",
      "zip": "47710",
      "lat": 38.0200946,
      "lng": -87.5731695,
      "totalScore": 3.3,
      "reviewsCount": 132,
      "reviewsDistribution": {
        "oneStar": 27,
        "twoStar": 13,
        "threeStar": 26,
        "fourStar": 27,
        "fiveStar": 39
      },
      "scoredReviews": 11,
      "dominantFormat": "self_serve_bay",
      "formatRates": {
        "express_tunnel": 0,
        "full_service": 0,
        "self_serve_bay": 0.18181818181818182,
        "inbay_automatic": 0.09090909090909091,
        "hand_wash": 0,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": -1,
        "wait_time": 0,
        "result_quality": -0.75,
        "staff": -1,
        "equipment_working": -1,
        "cleanliness_of_facility": -0.3333333333333333,
        "membership_value": 0
      },
      "damageRate": 0,
      "membershipCancellationRate": null,
      "membershipMentionRate": 0,
      "competitors": {
        "ring1Count": 2,
        "ring3Count": 29,
        "ring5Count": 29,
        "ring1AvgRating": 4,
        "ring3AvgRating": 4.607142857142857,
        "ring5AvgRating": 4.453846153846154
      }
    },
    {
      "placeId": "ChIJL6BrZwcrbogRBDNOmocwsQA",
      "title": "Halo Car Wash",
      "street": "4720 Morgan Center Dr",
      "city": "Evansville",
      "state": "Indiana",
      "stateCode": "IN",
      "zip": "47715",
      "lat": 37.993794,
      "lng": -87.4938389,
      "totalScore": 3.5,
      "reviewsCount": 108,
      "reviewsDistribution": {
        "oneStar": 21,
        "twoStar": 7,
        "threeStar": 14,
        "fourStar": 24,
        "fiveStar": 42
      },
      "scoredReviews": 17,
      "dominantFormat": "self_serve_bay",
      "formatRates": {
        "express_tunnel": 0.058823529411764705,
        "full_service": 0,
        "self_serve_bay": 0.29411764705882354,
        "inbay_automatic": 0.11764705882352941,
        "hand_wash": 0,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": -0.6,
        "wait_time": 0,
        "result_quality": -0.9,
        "staff": -1,
        "equipment_working": -1,
        "cleanliness_of_facility": -1,
        "membership_value": -1
      },
      "damageRate": 0,
      "membershipCancellationRate": 0.6666666666666666,
      "membershipMentionRate": 0.17647058823529413,
      "competitors": {
        "ring1Count": 12,
        "ring3Count": 36,
        "ring5Count": 35,
        "ring1AvgRating": 4.477777777777778,
        "ring3AvgRating": 4.357142857142857,
        "ring5AvgRating": 4.730434782608696
      }
    },
    {
      "placeId": "ChIJW8TivBrfbYgRevSxz8ec9oU",
      "title": "Halo Car Wash",
      "street": "655 S State St #57",
      "city": "Washington",
      "state": "Indiana",
      "stateCode": "IN",
      "zip": "47501",
      "lat": 38.6467419,
      "lng": -87.1731542,
      "totalScore": 3.5,
      "reviewsCount": 92,
      "reviewsDistribution": {
        "oneStar": 16,
        "twoStar": 8,
        "threeStar": 16,
        "fourStar": 16,
        "fiveStar": 36
      },
      "scoredReviews": 8,
      "dominantFormat": "self_serve_bay",
      "formatRates": {
        "express_tunnel": 0,
        "full_service": 0,
        "self_serve_bay": 0.5,
        "inbay_automatic": 0.25,
        "hand_wash": 0,
        "detail_shop": 0,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": 0,
        "wait_time": 0,
        "result_quality": 0,
        "staff": -1,
        "equipment_working": -1,
        "cleanliness_of_facility": -1,
        "membership_value": 1
      },
      "damageRate": 0.125,
      "membershipCancellationRate": 0,
      "membershipMentionRate": 0.125,
      "competitors": {
        "ring1Count": 2,
        "ring3Count": 3,
        "ring5Count": 2,
        "ring1AvgRating": 3.55,
        "ring3AvgRating": 4.566666666666666,
        "ring5AvgRating": 5
      }
    },
    {
      "placeId": "ChIJ030Vb9TVcYgRuCYvhbEmGWI",
      "title": "Halo Car Wash",
      "street": "2110 N First Ave",
      "city": "Evansville",
      "state": "Indiana",
      "stateCode": "IN",
      "zip": "47710",
      "lat": 37.9964547,
      "lng": -87.5751637,
      "totalScore": 3.3,
      "reviewsCount": 50,
      "reviewsDistribution": {
        "oneStar": 17,
        "twoStar": 3,
        "threeStar": 1,
        "fourStar": 8,
        "fiveStar": 21
      },
      "scoredReviews": 25,
      "dominantFormat": "self_serve_bay",
      "formatRates": {
        "express_tunnel": 0.04,
        "full_service": 0.16,
        "self_serve_bay": 0.04,
        "inbay_automatic": 0,
        "hand_wash": 0,
        "detail_shop": 0.12,
        "mobile_service": 0,
        "truck_rv_fleet": 0
      },
      "aspectScores": {
        "price": -0.5384615384615384,
        "wait_time": 1,
        "result_quality": 0.05263157894736842,
        "staff": 0.25,
        "equipment_working": -1,
        "cleanliness_of_facility": 0,
        "membership_value": -0.3333333333333333
      },
      "damageRate": 0.04,
      "membershipCancellationRate": 0,
      "membershipMentionRate": 0.12,
      "competitors": {
        "ring1Count": 6,
        "ring3Count": 30,
        "ring5Count": 29,
        "ring1AvgRating": 4.225,
        "ring3AvgRating": 4.7,
        "ring5AvgRating": 4.448
      }
    }
  ]
}