{ "apiVersion": 1, "self": "https://washindex.com/api/chains/genie-car-wash.json", "humanUrl": "https://washindex.com/car-wash-chains/genie-car-wash", "apiRoot": "https://washindex.com/api/index.json", "glossary": "https://washindex.com/glossary", "methodology": "https://washindex.com/methodology", "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.", "slug": "genie-car-wash", "chain": { "name": "Genie Car Wash", "website": "geniecarwash.com", "locationCount": 10 }, "generatedAt": "2026-05-24T19:00:34.910Z", "summary": { "locationCount": 10, "totalReviews": 3015, "avgRating": 4.13134328358209, "scoredReviews": 1325, "spamFlagged": 0, "statesServed": 2, "dominantFormat": "express_tunnel", "damageRate": 0.02339622641509434, "membershipMentionRate": 0.22264150943396227, "membershipCancellationRate": 0.14915254237288136, "membershipUnlimitedRate": 0.17288135593220338, "upsellPressureRate": 0.04 }, "formatRates": { "express_tunnel": 0.03924528301886793, "full_service": 0.019622641509433963, "self_serve_bay": 0.006792452830188679, "inbay_automatic": 0.0022641509433962265, "hand_wash": 0.00830188679245283, "detail_shop": 0.014339622641509434, "mobile_service": 0.0007547169811320754, "truck_rv_fleet": 0.0015094339622641509 }, "aspectScores": { "price": 0.2147239263803681, "wait_time": 0.7011494252873564, "result_quality": 0.5581947743467933, "staff": 0.764065335753176, "equipment_working": 0.08433734939759036, "cleanliness_of_facility": 0.7894736842105263, "membership_value": 0.19254658385093168 }, "aspectVolume": { "price": 163, "wait_time": 87, "result_quality": 421, "staff": 1102, "equipment_working": 83, "cleanliness_of_facility": 57, "membership_value": 161 }, "amenities": { "has_free_vacuums": 0.057358490566037736, "has_paid_vacuums": 0.007547169811320755, "has_mat_cleaner": 0, "has_dog_wash": 0, "has_air_dryer": 0.005283018867924529, "has_hand_dry": 0.009811320754716982, "uses_ceramic_spray": 0, "uses_triple_foam": 0, "uses_spot_free_rinse": 0, "uses_underbody_wash": 0.0015094339622641509, "uses_tire_shine": 0.0030188679245283017, "water_reclamation_mentioned": 0, "app_mentioned": 0.0015094339622641509, "license_plate_recognition": 0.0007547169811320754 }, "priceTier": { "cheap": 31, "fair": 37, "expensive": 29 }, "topStrengths": [ { "aspect": "cleanliness_of_facility", "score": 0.7894736842105263, "mentions": 57, "posMentions": 51, "snippets": [ "Affordable membership rates. Clean stalls courteous staff.", "This place is nice and clean,the person that help me was very nice,first time washing my vehicle, reason for 4 stars is because the vacuum on one side would not work and had to move and wait for empty vacuum spot,they only give you 5 minutes, other than is good." ] }, { "aspect": "staff", "score": 0.764065335753176, "mentions": 1102, "posMentions": 971, "snippets": [ "Good service. Washer does not clean running boards well.", "This place is nice and clean,the person that help me was very nice,first time washing my vehicle, reason for 4 stars is because the vacuum on one side would not work and had to move and wait for empty vacuum spot,they only give you 5 minutes, other than is good." ] }, { "aspect": "wait_time", "score": 0.7011494252873564, "mentions": 87, "posMentions": 74, "snippets": [ "Not very busy, fast but not perfect cleaning", "Good job, and convenient. Hurry while it’s. No long line" ] }, { "aspect": "result_quality", "score": 0.5581947743467933, "mentions": 421, "posMentions": 324, "snippets": [ "Great job of detailing my car. Reasonable prices.", "They do a decent wash, wipe and dry for $23 plus tip. If you are not overly meticulous it is more than adequate." ] } ], "topComplaints": [ { "aspect": "equipment_working", "score": 0.08433734939759036, "mentions": 83, "negMentions": 38, "snippets": [ "The towel is washed poorly, so it leaves streaks when wiping the window. Also, the blower is not strong enough, so a lot of water remains.", "Meh, after they bought the previous car wash, they started skimping on the power wash at the beginning, and now you’re lucky if you get some soap." ] }, { "aspect": "membership_value", "score": 0.19254658385093168, "mentions": 161, "negMentions": 65, "snippets": [ "rude employees who kick you out within 5 minutes during busy hours. will publicly humiliate you by yelling if you’re done and to hurry up. Quite impossible to clean and and vacuum within a short period of time. canceling membership and changing to soapy.", "I pay for 2 of my own cars and today I treated my best friend to a membership for her immaculate Audi tt. SHE WENT THRU FOR THE FIRSY TIME AND IT BENT AND BROKE HER WINDSHIELD WIPERS. I SM HORRIFIED THAT HER NEW CAR IS RIIINED AND I DONT KNOW WHAT TO DO NOW Yvette S" ] }, { "aspect": "price", "score": 0.2147239263803681, "mentions": 163, "negMentions": 64, "snippets": [ "Meh! Definitely not worth the $33 I paid.", "for the price it’s just ok…even with a detail they did not clean up any dog hair" ] }, { "aspect": "result_quality", "score": 0.5581947743467933, "mentions": 421, "negMentions": 89, "snippets": [ "for the price it’s just ok…even with a detail they did not clean up any dog hair", "Didn't wash the truck to well. Super crowded. But free rags n junky vacuum is nice." ] } ], "executiveSummary": { "anomalies": [ { "metric": "rating", "direction": "drop", "startMonth": "2024-01", "endMonth": "2024-03", "extremeMonth": "2024-01", "baselineValue": 4.217391304347826, "windowValue": 3.5, "extremeValue": 3.3, "durationMonths": 3, "themes": [ { "key": "membership", "label": "membership / cancellation friction", "count": 3, "rate": 0.3333333333333333 }, { "key": "price_hike", "label": "price hike / value loss", "count": 2, "rate": 0.2222222222222222 }, { "key": "damage", "label": "vehicle damage", "count": 1, "rate": 0.1111111111111111 }, { "key": "refund", "label": "refund / billing dispute", "count": 1, "rate": 0.1111111111111111 }, { "key": "staff", "label": "staff conduct", "count": 1, "rate": 0.1111111111111111 } ], "affectedLocations": 1, "topAffectedCities": [ { "city": "San Diego", "state": "CA", "baselineRating": 4.1, "windowRating": 2, "windowReviews": 5 } ], "sampleQuotes": [ { "city": "Tustin", "state": "CA", "ym": "2024-03", "stars": 1, "text": "Only pay $2 more and you can come back for 30 days and re-wash the car. What they purposely leave out is that now they will charge yoylu every month wheather you come back or not. I felt this was presented in a dishonest way. Once I learned this is a auto draw, I immediately tried to cancel but the kid who makes a commission on thos said that you can't cancel for 72 hours. Basically a scam to auto charge your card. Also low quality paddings scratch ed my car. Brand new S500 What a mistake to use these guys I" }, { "city": "San Diego", "state": "CA", "ym": "2024-03", "stars": 1, "text": "I went for my oil change and the blonde guy at the register told me that there was no discount with the California VIP Card. After I showed the offer on the app, he questioned me and asked me to show my physical card. He didn’t even ask what kind oil I wanted and already charged me the most expensive one. It is unacceptable that a company of this size has such stupid problems as the lack of staff training and poor communication with customers." }, { "city": "San Diego", "state": "CA", "ym": "2024-03", "stars": 2, "text": "rude employees who kick you out within 5 minutes during busy hours. will publicly humiliate you by yelling if you’re done and to hurry up. Quite impossible to clean and and vacuum within a short period of time. canceling membership and changing to soapy." }, { "city": "San Diego", "state": "CA", "ym": "2024-02", "stars": 1, "text": "Good experience until the guys there started arguing with me. I sell my car and cancel the membership. The employee I talk to over the phone says I have over a half month left over that i paid for and that I should come in and get a new transmitter for another one of my cars to get what I paid for. I show up the next day and the 2 normal people i see there start arguing with me. Oh we can't do that. The membership is for my other car only. There is no exception he says angrily. Who told you that, show me your phone call log to prove when you called so I can talk to that employee. What the heck" } ] }, { "metric": "rating", "direction": "drop", "startMonth": "2024-11", "endMonth": "2025-01", "extremeMonth": "2024-12", "baselineValue": 4.217391304347826, "windowValue": 3.5238095238095237, "extremeValue": 3.4798642533936657, "durationMonths": 3, "themes": [ { "key": "membership", "label": "membership / cancellation friction", "count": 6, "rate": 0.3 }, { "key": "staff", "label": "staff conduct", "count": 6, "rate": 0.3 }, { "key": "refund", "label": "refund / billing dispute", "count": 3, "rate": 0.15 }, { "key": "damage", "label": "vehicle damage", "count": 1, "rate": 0.05 } ], "affectedLocations": 0, "topAffectedCities": [], "sampleQuotes": [ { "city": "Vista", "state": "CA", "ym": "2025-01", "stars": 1, "text": "Brought my car in for a quick wash and didn't know what to do. Went inside to ask a simple question of guidance, and was yelled at by manager to get back into the car. UNFORTUNATELY my car had a breakdown in the line which was quickly addressed in less than 2 minutes. After repair, manager spoke in another language which then all his coworkers looked at me.. Finally, after the wash - i was left with insane dirt and water on my car." }, { "city": "San Diego", "state": "CA", "ym": "2025-01", "stars": 1, "text": "Beware of scammers! I visited Genie Car Wash on December 21, 2024, for a single car wash. At the payment machine, the attendant offered me a promotion: unlimited car washes for a month at the price of a single wash and placed a sticker on my windshield. However, he failed to inform me that this was part of a recurring membership or that I would be charged $30 the following month. I find this lack of transparency extremely unprofessional and misleading. Additionally, the car wash itself is subpar—its runway is very short and doesn’t clean as thoroughly as other car washes." }, { "city": "San Diego", "state": "CA", "ym": "2025-01", "stars": 1, "text": "I literally just left there, 1/18/25 University ave, San Diego Ca. I had a free wash and the girl sitting at the booth area was so rude, pressing me to get a membership for 1 month 99cents I said no thank you just the 1 wash, we went back and forth until I said I have a membership elsewhere and she says \"then what are you doing here\"? But in such a rude way..I simply said it's convenient and wanted to try it! I tell you what definitely not for the service as convenient it would be to go here, she ruined it for me. Horrible customer service!" }, { "city": "San Diego", "state": "CA", "ym": "2025-01", "stars": 2, "text": "My fiancé was borderline harassed by the attendant today. After numerous times telling the man no, he persisted to try to get her to sign up for a subscription. Take no for an answer" } ] }, { "metric": "volume", "direction": "drop", "startMonth": "2024-01", "endMonth": "2024-03", "extremeMonth": "2024-01", "baselineValue": 45, "windowValue": 8.666666666666666, "extremeValue": 7.5, "durationMonths": 3, "themes": [ { "key": "membership", "label": "membership / cancellation friction", "count": 3, "rate": 0.3333333333333333 }, { "key": "price_hike", "label": "price hike / value loss", "count": 2, "rate": 0.2222222222222222 }, { "key": "damage", "label": "vehicle damage", "count": 1, "rate": 0.1111111111111111 }, { "key": "refund", "label": "refund / billing dispute", "count": 1, "rate": 0.1111111111111111 }, { "key": "staff", "label": "staff conduct", "count": 1, "rate": 0.1111111111111111 } ], "affectedLocations": 1, "topAffectedCities": [ { "city": "San Diego", "state": "CA", "baselineRating": 4.1, "windowRating": 2, "windowReviews": 5 } ], "sampleQuotes": [ { "city": "Tustin", "state": "CA", "ym": "2024-03", "stars": 1, "text": "Only pay $2 more and you can come back for 30 days and re-wash the car. What they purposely leave out is that now they will charge yoylu every month wheather you come back or not. I felt this was presented in a dishonest way. Once I learned this is a auto draw, I immediately tried to cancel but the kid who makes a commission on thos said that you can't cancel for 72 hours. Basically a scam to auto charge your card. Also low quality paddings scratch ed my car. Brand new S500 What a mistake to use these guys I" }, { "city": "San Diego", "state": "CA", "ym": "2024-03", "stars": 1, "text": "I went for my oil change and the blonde guy at the register told me that there was no discount with the California VIP Card. After I showed the offer on the app, he questioned me and asked me to show my physical card. He didn’t even ask what kind oil I wanted and already charged me the most expensive one. It is unacceptable that a company of this size has such stupid problems as the lack of staff training and poor communication with customers." }, { "city": "San Diego", "state": "CA", "ym": "2024-03", "stars": 2, "text": "rude employees who kick you out within 5 minutes during busy hours. will publicly humiliate you by yelling if you’re done and to hurry up. Quite impossible to clean and and vacuum within a short period of time. canceling membership and changing to soapy." }, { "city": "San Diego", "state": "CA", "ym": "2024-02", "stars": 1, "text": "Good experience until the guys there started arguing with me. I sell my car and cancel the membership. The employee I talk to over the phone says I have over a half month left over that i paid for and that I should come in and get a new transmitter for another one of my cars to get what I paid for. I show up the next day and the 2 normal people i see there start arguing with me. Oh we can't do that. The membership is for my other car only. There is no exception he says angrily. Who told you that, show me your phone call log to prove when you called so I can talk to that employee. What the heck" } ] }, { "metric": "volume", "direction": "rise", "startMonth": "2024-05", "endMonth": "2024-07", "extremeMonth": "2024-06", "baselineValue": 45, "windowValue": 97.66666666666667, "extremeValue": 97.66666666666667, "durationMonths": 3, "themes": [], "affectedLocations": 0, "topAffectedCities": [], "sampleQuotes": [] }, { "metric": "volume", "direction": "rise", "startMonth": "2025-05", "endMonth": "2025-07", "extremeMonth": "2025-06", "baselineValue": 45, "windowValue": 88, "extremeValue": 88, "durationMonths": 3, "themes": [], "affectedLocations": 0, "topAffectedCities": [], "sampleQuotes": [] } ] }, "competitorAverages": { "avgCompetitorsRing1": 9.7, "avgCompetitorsRing3": 47.5, "avgCompetitorsRing5": 171.5, "medianRing1": 8.5, "medianRing3": 44, "medianRing5": 97.5 }, "timeseries": [ { "month": "2024-01", "reviews": 10, "avgRating": 4 }, { "month": "2024-02", "reviews": 5, "avgRating": 2.6 }, { "month": "2024-03", "reviews": 11, "avgRating": 3.4545454545454546 }, { "month": "2024-04", "reviews": 49, "avgRating": 4.428571428571429 }, { "month": "2024-05", "reviews": 106, "avgRating": 4.820754716981132 }, { "month": "2024-06", "reviews": 120, "avgRating": 4.791666666666667 }, { "month": "2024-07", "reviews": 67, "avgRating": 4.3283582089552235 }, { "month": "2024-08", "reviews": 35, "avgRating": 4.257142857142857 }, { "month": "2024-09", "reviews": 26, "avgRating": 4.615384615384615 }, { "month": "2024-10", "reviews": 27, "avgRating": 4.333333333333333 }, { "month": "2024-11", "reviews": 17, "avgRating": 3.0588235294117645 }, { "month": "2024-12", "reviews": 20, "avgRating": 3.65 }, { "month": "2025-01", "reviews": 26, "avgRating": 3.730769230769231 }, { "month": "2025-02", "reviews": 23, "avgRating": 4 }, { "month": "2025-03", "reviews": 10, "avgRating": 4.7 }, { "month": "2025-04", "reviews": 16, "avgRating": 3.9375 }, { "month": "2025-05", "reviews": 94, "avgRating": 4.680851063829787 }, { "month": "2025-06", "reviews": 98, "avgRating": 4.755102040816326 }, { "month": "2025-07", "reviews": 72, "avgRating": 4.180555555555555 }, { "month": "2025-08", "reviews": 57, "avgRating": 4.2105263157894735 }, { "month": "2025-09", "reviews": 44, "avgRating": 4.204545454545454 }, { "month": "2025-10", "reviews": 45, "avgRating": 3.7111111111111112 }, { "month": "2025-11", "reviews": 51, "avgRating": 4.019607843137255 }, { "month": "2025-12", "reviews": 73, "avgRating": 4.602739726027397 }, { "month": "2026-01", "reviews": 46, "avgRating": 4.217391304347826 }, { "month": "2026-02", "reviews": 40, "avgRating": 4 }, { "month": "2026-03", "reviews": 95, "avgRating": 4.242105263157895 }, { "month": "2026-04", "reviews": 325, "avgRating": 4.809230769230769 } ], "states": [ { "state": "California", "stateCode": "CA", "locationCount": 9, "reviewsTotal": 2412, "avgRating": 4.214179104477612 }, { "state": "Arizona", "stateCode": "AZ", "locationCount": 1, "reviewsTotal": 603, "avgRating": 3.8000000000000003 } ], "locations": [ { "placeId": "ChIJ2f4dm3umK4cR7XnZ_GH8LSI", "title": "Genie Car Wash", "street": "2831 E McKellips Rd", "city": "Mesa", "state": "Arizona", "stateCode": "AZ", "zip": "85213", "lat": 33.4514285, "lng": -111.7696867, "totalScore": 3.8, "reviewsCount": 603, "reviewsDistribution": { "oneStar": 118, "twoStar": 30, "threeStar": 43, "fourStar": 75, "fiveStar": 337 }, "scoredReviews": 150, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.04666666666666667, "full_service": 0.02666666666666667, "self_serve_bay": 0.006666666666666667, "inbay_automatic": 0, "hand_wash": 0.013333333333333334, "detail_shop": 0.02, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": 0.23076923076923078, "wait_time": 0.75, "result_quality": 0.6595744680851063, "staff": 0.8699186991869918, "equipment_working": 0.5384615384615384, "cleanliness_of_facility": 1, "membership_value": -0.14285714285714285 }, "damageRate": 0.02, "membershipCancellationRate": 0.13333333333333333, "membershipMentionRate": 0.1, "competitors": { "ring1Count": 2, "ring3Count": 21, "ring5Count": 87, "ring1AvgRating": 2.8, "ring3AvgRating": 4.3875, "ring5AvgRating": 4.523728813559322 } }, { "placeId": "ChIJ5zngpsj524ARXQ8H5Vv9IkU", "title": "Genie Car Wash", "street": "9821 Carmel Mountain Rd", "city": "San Diego", "state": "California", "stateCode": "CA", "zip": "92129", "lat": 32.9596326, "lng": -117.1150291, "totalScore": 4.1, "reviewsCount": 594, "reviewsDistribution": { "oneStar": 90, "twoStar": 26, "threeStar": 29, "fourStar": 68, "fiveStar": 381 }, "scoredReviews": 247, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.032388663967611336, "full_service": 0, "self_serve_bay": 0.004048582995951417, "inbay_automatic": 0.004048582995951417, "hand_wash": 0.008097165991902834, "detail_shop": 0.004048582995951417, "mobile_service": 0, "truck_rv_fleet": 0.004048582995951417 }, "aspectScores": { "price": 0.3333333333333333, "wait_time": 0.6666666666666666, "result_quality": 0.6805555555555556, "staff": 0.7437185929648241, "equipment_working": 0.29411764705882354, "cleanliness_of_facility": 1, "membership_value": 0.25925925925925924 }, "damageRate": 0.016194331983805668, "membershipCancellationRate": 0.22972972972972974, "membershipMentionRate": 0.29959514170040485, "competitors": { "ring1Count": 9, "ring3Count": 44, "ring5Count": 115, "ring1AvgRating": 4.75, "ring3AvgRating": 4.409375000000001, "ring5AvgRating": 4.76375 } }, { "placeId": "ChIJo5HcUrtW2YARzgonn7ylzI8", "title": "GENIE CAR WASH", "street": "5985 University Ave", "city": "San Diego", "state": "California", "stateCode": "CA", "zip": "92115", "lat": 32.7514795, "lng": -117.0676005, "totalScore": 4.2, "reviewsCount": 473, "reviewsDistribution": { "oneStar": 52, "twoStar": 16, "threeStar": 38, "fourStar": 55, "fiveStar": 312 }, "scoredReviews": 130, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.046153846153846156, "full_service": 0, "self_serve_bay": 0.007692307692307693, "inbay_automatic": 0.007692307692307693, "hand_wash": 0, "detail_shop": 0, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": 0.8333333333333334, "wait_time": 0.4, "result_quality": 0.6086956521739131, "staff": 0.7699115044247787, "equipment_working": 1, "cleanliness_of_facility": 1, "membership_value": 0.47368421052631576 }, "damageRate": 0.015384615384615385, "membershipCancellationRate": 0.03225806451612903, "membershipMentionRate": 0.23846153846153847, "competitors": { "ring1Count": 10, "ring3Count": 65, "ring5Count": 91, "ring1AvgRating": 4.666666666666667, "ring3AvgRating": 4.377777777777776, "ring5AvgRating": 4.453521126760563 } }, { "placeId": "ChIJ-zssxIvb3IARxNossqRjI1E", "title": "Genie Car Wash", "street": "1501 Nisson Rd", "city": "Tustin", "state": "California", "stateCode": "CA", "zip": "92780", "lat": 33.7325567, "lng": -117.8151069, "totalScore": 4.4, "reviewsCount": 252, "reviewsDistribution": { "oneStar": 25, "twoStar": 5, "threeStar": 10, "fourStar": 21, "fiveStar": 191 }, "scoredReviews": 115, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.0782608695652174, "full_service": 0.02608695652173913, "self_serve_bay": 0.008695652173913044, "inbay_automatic": 0.008695652173913044, "hand_wash": 0, "detail_shop": 0, "mobile_service": 0, "truck_rv_fleet": 0.008695652173913044 }, "aspectScores": { "price": 0.2631578947368421, "wait_time": 0.5, "result_quality": 0.5531914893617021, "staff": 0.7640449438202247, "equipment_working": -0.23076923076923078, "cleanliness_of_facility": 0.42857142857142855, "membership_value": 0.3333333333333333 }, "damageRate": 0.034782608695652174, "membershipCancellationRate": 0.19047619047619047, "membershipMentionRate": 0.3652173913043478, "competitors": { "ring1Count": 12, "ring3Count": 98, "ring5Count": 179, "ring1AvgRating": 4.1375, "ring3AvgRating": 4.591139240506328, "ring5AvgRating": 4.687826086956523 } }, { "placeId": "ChIJ8WTKbgD724ARCYQRWFsHGvU", "title": "Genie Car Wash", "street": "14713 Pomerado Rd", "city": "Poway", "state": "California", "stateCode": "CA", "zip": "92064", "lat": 32.9789667, "lng": -117.061216, "totalScore": 4.8, "reviewsCount": 248, "reviewsDistribution": { "oneStar": 11, "twoStar": 1, "threeStar": 2, "fourStar": 3, "fiveStar": 231 }, "scoredReviews": 213, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.018779342723004695, "full_service": 0.004694835680751174, "self_serve_bay": 0.004694835680751174, "inbay_automatic": 0, "hand_wash": 0, "detail_shop": 0, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": 0.45454545454545453, "wait_time": 1, "result_quality": 0.6862745098039216, "staff": 0.9104477611940298, "equipment_working": -0.3333333333333333, "cleanliness_of_facility": 1, "membership_value": 0.3333333333333333 }, "damageRate": 0.028169014084507043, "membershipCancellationRate": 0.12, "membershipMentionRate": 0.11737089201877934, "competitors": { "ring1Count": 5, "ring3Count": 33, "ring5Count": 47, "ring1AvgRating": 3.4, "ring3AvgRating": 4.5840000000000005, "ring5AvgRating": 4.708108108108108 } }, { "placeId": "ChIJwzDtBt103IARIIK9Vl0AU4Y", "title": "Genie Car Wash", "street": "3181 Business Park Dr", "city": "Vista", "state": "California", "stateCode": "CA", "zip": "92081", "lat": 33.1344927, "lng": -117.2296848, "totalScore": 3.4, "reviewsCount": 246, "reviewsDistribution": { "oneStar": 67, "twoStar": 20, "threeStar": 19, "fourStar": 34, "fiveStar": 106 }, "scoredReviews": 46, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.021739130434782608, "full_service": 0.13043478260869565, "self_serve_bay": 0, "inbay_automatic": 0, "hand_wash": 0.08695652173913043, "detail_shop": 0.1956521739130435, "mobile_service": 0.021739130434782608, "truck_rv_fleet": 0 }, "aspectScores": { "price": -0.5238095238095238, "wait_time": 1, "result_quality": -0.15789473684210525, "staff": 0, "equipment_working": 1, "cleanliness_of_facility": 1, "membership_value": 0 }, "damageRate": 0.13043478260869565, "membershipCancellationRate": null, "membershipMentionRate": 0, "competitors": { "ring1Count": 5, "ring3Count": 61, "ring5Count": 104, "ring1AvgRating": 4.82, "ring3AvgRating": 4.700000000000001, "ring5AvgRating": 4.726315789473685 } }, { "placeId": "ChIJMVTKcmAB3IARMzpQirhbqgw", "title": "Genie Car Wash", "street": "4315 Genesee Ave", "city": "San Diego", "state": "California", "stateCode": "CA", "zip": "92117", "lat": 32.8222398, "lng": -117.18288, "totalScore": 4.5, "reviewsCount": 246, "reviewsDistribution": { "oneStar": 19, "twoStar": 12, "threeStar": 1, "fourStar": 11, "fiveStar": 203 }, "scoredReviews": 212, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.06132075471698113, "full_service": 0.014150943396226415, "self_serve_bay": 0.009433962264150943, "inbay_automatic": 0, "hand_wash": 0.0047169811320754715, "detail_shop": 0.009433962264150943, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": 0.4838709677419355, "wait_time": 1, "result_quality": 0.7101449275362319, "staff": 0.7391304347826086, "equipment_working": 0.07692307692307693, "cleanliness_of_facility": 1, "membership_value": 0.034482758620689655 }, "damageRate": 0.02358490566037736, "membershipCancellationRate": 0.1, "membershipMentionRate": 0.2830188679245283, "competitors": { "ring1Count": 6, "ring3Count": 50, "ring5Count": 452, "ring1AvgRating": 4.58, "ring3AvgRating": 4.4021739130434785, "ring5AvgRating": 4.839682539682539 } }, { "placeId": "ChIJN-z5bFiq3oARoz_t7iNY9r4", "title": "Genie Car Wash", "street": "3949 W Point Loma Blvd", "city": "San Diego", "state": "California", "stateCode": "CA", "zip": "92110", "lat": 32.7542619, "lng": -117.2214521, "totalScore": 4, "reviewsCount": 175, "reviewsDistribution": { "oneStar": 31, "twoStar": 7, "threeStar": 7, "fourStar": 18, "fiveStar": 112 }, "scoredReviews": 67, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0.05970149253731343, "full_service": 0.1044776119402985, "self_serve_bay": 0.029850746268656716, "inbay_automatic": 0, "hand_wash": 0.029850746268656716, "detail_shop": 0.04477611940298507, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": -0.38461538461538464, "wait_time": 1, "result_quality": 0.25806451612903225, "staff": 0.3191489361702128, "equipment_working": -0.3333333333333333, "cleanliness_of_facility": 0.6666666666666666, "membership_value": -0.6666666666666666 }, "damageRate": 0, "membershipCancellationRate": 0.15789473684210525, "membershipMentionRate": 0.2835820895522388, "competitors": { "ring1Count": 8, "ring3Count": 21, "ring5Count": 53, "ring1AvgRating": 4.385714285714286, "ring3AvgRating": 4.5857142857142845, "ring5AvgRating": 4.510416666666667 } }, { "placeId": "ChIJZdR7fShZ2YARoJ7YrKH4Cn0", "title": "Genie Car Wash", "street": "760 E Main St", "city": "El Cajon", "state": "California", "stateCode": "CA", "zip": "92020", "lat": 32.7952269, "lng": -116.9524719, "totalScore": 4.6, "reviewsCount": 131, "reviewsDistribution": { "oneStar": 10, "twoStar": 2, "threeStar": 1, "fourStar": 4, "fiveStar": 114 }, "scoredReviews": 110, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0, "full_service": 0.01818181818181818, "self_serve_bay": 0, "inbay_automatic": 0, "hand_wash": 0, "detail_shop": 0, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": -0.1111111111111111, "wait_time": 0, "result_quality": 0.6923076923076923, "staff": 0.8775510204081632, "equipment_working": -1, "cleanliness_of_facility": -0.2, "membership_value": -0.3333333333333333 }, "damageRate": 0.00909090909090909, "membershipCancellationRate": 0.125, "membershipMentionRate": 0.14545454545454545, "competitors": { "ring1Count": 20, "ring3Count": 44, "ring5Count": 88, "ring1AvgRating": 4.446153846153846, "ring3AvgRating": 4.59, "ring5AvgRating": 4.647619047619047 } }, { "placeId": "ChIJl0lbhJ3_24ARYnWFOsav99o", "title": "Genie Car Wash", "street": "7215 Clairemont Mesa Blvd", "city": "San Diego", "state": "California", "stateCode": "CA", "zip": "92111", "lat": 32.832074, "lng": -117.162848, "totalScore": 4.2, "reviewsCount": 47, "reviewsDistribution": { "oneStar": 7, "twoStar": 1, "threeStar": 1, "fourStar": 4, "fiveStar": 34 }, "scoredReviews": 35, "dominantFormat": "express_tunnel", "formatRates": { "express_tunnel": 0, "full_service": 0, "self_serve_bay": 0, "inbay_automatic": 0, "hand_wash": 0, "detail_shop": 0.02857142857142857, "mobile_service": 0, "truck_rv_fleet": 0 }, "aspectScores": { "price": 1, "wait_time": 1, "result_quality": 0.6470588235294118, "staff": 0.46153846153846156, "equipment_working": 0, "cleanliness_of_facility": 1, "membership_value": 0.42857142857142855 }, "damageRate": 0, "membershipCancellationRate": 0.15384615384615385, "membershipMentionRate": 0.37142857142857144, "competitors": { "ring1Count": 20, "ring3Count": 38, "ring5Count": 499, "ring1AvgRating": 4.31764705882353, "ring3AvgRating": 4.5200000000000005, "ring5AvgRating": 4.8262068965517235 } } ] }