{ "apiVersion": 1, "self": "https://washindex.com/api/chains/flash-car-wash.json", "humanUrl": "https://washindex.com/car-wash-chains/flash-car-wash", "apiRoot": "https://washindex.com/api/index.json", "glossary": "https://washindex.com/glossary", "methodology": "https://washindex.com/methodology", "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.", "slug": "flash-car-wash", "chain": { "name": "Flash Car Wash", "website": "flashcarwashes.com", "locationCount": 28 }, "generatedAt": "2026-05-24T17:46:51.622Z", "summary": { "locationCount": 28, "totalReviews": 11666, "avgRating": 4.313740785187726, "scoredReviews": 2746, "spamFlagged": 1, "statesServed": 3, "dominantFormat": "express_tunnel", "damageRate": 0.037873270211216316, "membershipMentionRate": 0.1864530225782957, "membershipCancellationRate": 0.16015625, "membershipUnlimitedRate": 0.18359375, "upsellPressureRate": 0.007283321194464676 }, "formatRates": { "express_tunnel": 0.06664238892935179, "full_service": 0.009104151493080845, "self_serve_bay": 0.01056081573197378, "inbay_automatic": 0.0032774945375091042, "hand_wash": 0.0065549890750182084, "detail_shop": 0.035324107793153675, "mobile_service": 0, "truck_rv_fleet": 0.001820830298616169 }, "aspectScores": { "price": 0.005698005698005698, "wait_time": 0.45918367346938777, "result_quality": 0.487993803253292, "staff": 0.7363013698630136, "equipment_working": -0.5949367088607594, "cleanliness_of_facility": 0.7142857142857143, "membership_value": 0.05491329479768786 }, "aspectVolume": { "price": 351, "wait_time": 196, "result_quality": 1291, "staff": 1752, "equipment_working": 237, "cleanliness_of_facility": 126, "membership_value": 346 }, "amenities": { "has_free_vacuums": 0.08958485069191552, "has_paid_vacuums": 0.014566642388929352, "has_mat_cleaner": 0.0065549890750182084, "has_dog_wash": 0, "has_air_dryer": 0.018936635105608158, "has_hand_dry": 0.0014566642388929353, "uses_ceramic_spray": 0.0007283321194464676, "uses_triple_foam": 0.0003641660597232338, "uses_spot_free_rinse": 0, "uses_underbody_wash": 0.005098324836125273, "uses_tire_shine": 0.009468317552804079, "water_reclamation_mentioned": 0.0014566642388929353, "app_mentioned": 0.0003641660597232338, "license_plate_recognition": 0.005826656955571741 }, "priceTier": { "cheap": 60, "fair": 88, "expensive": 87 }, "topStrengths": [ { "aspect": "staff", "score": 0.7363013698630136, "mentions": 1752, "posMentions": 1520, "snippets": [ "This is definitely one of the better locations. Lines are never too long and service is good.", "Alexandria is a great greeter she explained how it all works. Finally a genuine person who cares about the customers." ] }, { "aspect": "cleanliness_of_facility", "score": 0.7142857142857143, "mentions": 126, "posMentions": 108, "snippets": [ "Always clean and minimal wait. Vacs are strong.", "Missed a few spots on my rear bumper. Will go a couple more times. Clean and awesome vacuums" ] }, { "aspect": "result_quality", "score": 0.487993803253292, "mentions": 1291, "posMentions": 946, "snippets": [ "A little pricey, but it's a good place. Thank you.", "Excellent wash, lack of clean drying towels at times." ] }, { "aspect": "wait_time", "score": 0.45918367346938777, "mentions": 196, "posMentions": 143, "snippets": [ "Always clean and minimal wait. Vacs are strong.", "Quick service. A little pricey compared to some other car washes." ] } ], "topComplaints": [ { "aspect": "equipment_working", "score": -0.5949367088607594, "mentions": 237, "negMentions": 187, "snippets": [ "It was broken, and I have a monthly membership. Not happy today 😕", "Yet ANOTHER car wash place that doesn't offer touchless car washing. Just spinning brushes filled with dirt and sand from the last guy." ] }, { "aspect": "price", "score": 0.005698005698005698, "mentions": 351, "negMentions": 174, "snippets": [ "Back of suv was as dirty after washing as it was before. And expensive", "Every single car I bring here gets crazy scratched and I get the most expensive package. Third times the charm. 🤦🏽‍♀️ Something is wrong here." ] }, { "aspect": "membership_value", "score": 0.05491329479768786, "mentions": 346, "negMentions": 160, "snippets": [ "It was broken, and I have a monthly membership. Not happy today 😕", "I paid for unlimited platinum plan however they keep giving me the basic wash. I'm not renewing." ] }, { "aspect": "wait_time", "score": 0.45918367346938777, "mentions": 196, "negMentions": 53, "snippets": [ "Horrible. I knew there was a wait but i assumed paying for a diamond package my car would be clean.....NOT i also didnt recieve all i shouldve with the package. Horrible horrible horrble!!!!!", "Crazy wait times and high prices. Only reason for 3 stars was the cleanliness." ] } ], "executiveSummary": { "anomalies": [ { "metric": "rating", "direction": "rise", "startMonth": "2026-02", "endMonth": "2026-04", "extremeMonth": "2026-04", "baselineValue": 4.127450980392157, "windowValue": 4.816153502900491, "extremeValue": 4.825653054725931, "durationMonths": 3, "themes": [], "affectedLocations": 0, "topAffectedCities": [], "sampleQuotes": [] }, { "metric": "volume", "direction": "rise", "startMonth": "2025-04", "endMonth": "2025-08", "extremeMonth": "2025-06", "baselineValue": 73, "windowValue": 143.4, "extremeValue": 158, "durationMonths": 5, "themes": [], "affectedLocations": 0, "topAffectedCities": [], "sampleQuotes": [] }, { "metric": "volume", "direction": "rise", "startMonth": "2026-01", "endMonth": "2026-04", "extremeMonth": "2026-04", "baselineValue": 73, "windowValue": 585.5, "extremeValue": 967.5, "durationMonths": 4, "themes": [], "affectedLocations": 0, "topAffectedCities": [], "sampleQuotes": [] } ] }, 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