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        "Maybe it's just my car, but suds are left on the window rain visor and hood. Not to mention the system can't read my out of state plate and I have to wait and sometimes blow my horn to get someone to let me in on my monthly membership. No other choice in the area",
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            "text": "EDITED TO ADDRESS THEIR REPLY. You brazenly disregard the irrefutable truth: the deep, horizontal-pattern gouges you inflicted on my pristine months-old vehicles are so severe that a Level 3 correction by a top-tier detailer could not restore the finish—conclusive proof of egregious damage proximately caused by your grossly negligent operation, not your contrived excuses of superficial swirls or ordinary wear. Full accountability is now inexorably advancing. We used to love this car wash and have been loyal members for several years. The convenience and results were great—until recently. In De"
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            "text": "If I could give 0 stars and still get the comment box I would. Their machinery dripped hydraulic fluid on the hood and windshield of my brand new Santa Fe. I brought the car right back, the attendant took pictures and commented that I was the second person today to report this. (The first was apparently a woman.) He said he had blown that one off, but now guessed he ought to do something. No offer to clean it off, no offer of a refund, just thanks for showing me. Completely unprofessional. I will NOT be returning! By the way, Dawn dishwashing liquid saved the day!"
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